Business Development Support Associate
6 days ago
**About Us**
McGraw Hill Education is a leading education company that provides innovative learning solutions worldwide. Our mission is to make a positive impact on students and educators globally.
**Job Description**
We are seeking a highly motivated and organized Business Development Support Associate to join our Kuala Lumpur office team. In this role, you will work closely with a passionate and driven team to expand business growth and maximize sales of Higher Education Solutions across assigned territories.
The successful candidate will have the opportunity to work with other divisions, distributors, and teams to deliver effective solutions to our customers.
**Key Responsibilities:**
- Support business development activities by coordinating efforts with internal stakeholders.
- Represent the company as a call gateway, providing instructor materials, qualifying leads, and allocating tasks efficiently.
- Conduct market research, gathering information on course adoption details, competitor analysis, and bookstore data, updating it every semester.
- Manage adoption lists, update instructor resource requests, collect feedback from instructors at the end of each semester, and maintain accurate records.
- Engage in targeted promotion through cold emails, social selling, and email blasts to promote products effectively.
- Request samples from Salesforce when necessary and dispatch printed or electronic samples.
- Create new vendors or accounts and extend credit limits when required.
**Requirements:**
- Experience in sales support, administration, or coordination roles.
- Strong organizational skills, multitasking abilities, and effective oral and written communication skills.
- Proficiency in Microsoft Office applications (Word, Excel, PowerPoint) and experience with CRM tools like Salesforce is an advantage.
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