Customer Success Manager

3 days ago


Kuala Kubu Baharu, Selangor, Malaysia Datadot Software Solution Full time

Datadot Software Solution is committed to delivering exceptional customer experiences through our dedicated Customer Success Managers. As a key member of our team, you'll be responsible for ensuring customer satisfaction, identifying new business opportunities, and driving sales growth.

About the Team

We are a passionate team of professionals dedicated to empowering our clients through cutting-edge technology solutions. Our expertise spans IT services, solutions, and consulting, making us a trusted partner for businesses across the globe.

Your Key Responsibilities

  • Develop and implement customer success strategies to drive business growth.
  • Build and maintain strong relationships with existing clients.
  • Collaborate with cross-functional teams to deliver seamless solutions.
  • Stay up-to-date with industry trends and competitor analysis.
  • Evaluate customer feedback and make recommendations for process improvements.

Requirements

  • At least 2 years of experience in a customer-facing role.
  • Proven track record of meeting customer expectations and exceeding sales targets.
  • Excellent communication and interpersonal skills.
  • Strong analytical and problem-solving abilities.


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