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Retail Business Manager
1 week ago
Fendi is seeking an experienced retail professional to join our team as a Store Manager. As a leader in the luxury retail industry, we require a skilled individual who can implement strategies to drive sales growth, improve customer satisfaction, and enhance store operations.
The successful candidate will have a strong background in retail, with at least 8-10 years of experience, including a minimum of 3 years in a leadership position. They will possess a deep understanding of the luxury market, excellent communication skills, and the ability to build strong relationships with clients and colleagues.
Key responsibilities include:
Leadership and Team Management- Motivate and inspire the team to achieve sales targets and deliver exceptional customer service.
- Develop and implement strategies to improve store performance, customer satisfaction, and employee engagement.
- Manage quality of customer service to meet customer expectations and develop loyal Fendi customers.
- Act as a brand ambassador to strengthen relationships with VIP clientele and new customers.
- Review and submit sales and operational reports to management, adhering to company policies and KPIs.
- Inform management of decisions and procedures relating to business made at the store level and any staff issues.
