Customer Experience Associate

4 days ago


Johor Bahru, Johor, Malaysia foodpanda Full time
About This Opportunity

We are looking for a Customer Experience Associate to join our team.

As a key member of our logistics department, you will be responsible for developing and implementing recruiting strategies to source top talent for our delivery team.

You will work closely with our Rider Management team to identify and attract candidates who possess the skills and qualities necessary to excel in this role.

The ideal candidate will have previous experience in customer service, sales, or administration, as well as excellent communication and interpersonal skills.

A strong proficiency in Microsoft Excel, Microsoft Office, and Google Suite is essential for this position.

In addition to your technical skills, you should be able to thrive in a fast-paced environment and adapt quickly to changing circumstances.

Key Responsibilities:
  • Develop and implement effective recruiting strategies to attract top talent.
  • Collaborate with the Rider Management team to identify and engage potential candidates.
  • Utilize our Applicant Tracking System to manage the full cycle of rider recruitment.


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