Duty Manager
5 days ago
We are seeking a highly organized and detail-oriented individual to join our team as a Duty Manager / Assistant Front Office Manager at K Healing Spa.
Key Responsibilities:
- Handle front office reception and administration duties, including greeting guests, answering phones, handling company inquiries, and sorting and distributing mail.
- Answer phones and operate a switchboard.
- Route calls to specific people.
- Greet visitors warmly and make sure they are comfortable.
- Call persons waiting for visitors and book them a room to meet in.
- Record and book rooms for scheduled meetings.
- Ensure the reception area is tidy.
- Control record of customer booking schedules.
- Coordinate mail flow in and out of the office.
- Perform basic filing and clerical duties as needed.
- Take and relay messages.
Requirements:
- Must speak Mandarin due to business nature.
- Fresh graduates are encouraged to apply.
- Pleasant looking, warm personality, good interpersonal skills.
- Good understanding and strong human relation skills.
- Able to work independently.
- Able to meet deadlines with the right sense of urgency.
- Self-proactive, initiative, and motivated attitude are a MUST.
- Solid communication skills both written and verbal.
- Telephone skills, verbal communication, Microsoft Office skills, listening, professionalism, customer focus.
- Ability to be resourceful and proactive in dealing with issues that may arise.
Benefits:
- Medical benefits.
- Insurance coverage.
- EPF.
- SOCSO.
- Annual leave.
- Additional benefits: EPF / SOCSO / PCB.
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