Senior Customer Support Specialist

4 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Localizationacademy Full time

We are seeking a highly skilled Senior Customer Support Specialist to join our team at Localizationacademy. In this role, you will be responsible for interacting with customers in multiple languages through various channels, including email, chat, and voice.

The ideal candidate will have a strong understanding of company products and services, as well as excellent communication and problem-solving skills. You will be working closely with internal stakeholders, such as product managers and the marketing team, to address complaints and feedback related to websites, products, platforms, and services.

We offer a competitive remuneration package, yearly performance bonus, and excellent prospects for growth and promotion. Our team is multinational, and we foster a friendly, rewarding, and diverse environment for every employee.



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