Operations and Strategy Lead
16 hours ago
Klook's Mission
We're on a mission to make travel more accessible and enjoyable for everyone. We believe that travel has the power to transform lives and we're committed to harnessing technology to create unforgettable experiences for our customers.
We're a pioneering company in the travel industry, driving innovation and excellence in everything we do. Our high-performing culture is guided by core beliefs that drive us forward: Push boundaries, Ask for and give feedback, Take ownership, and Help each other.
We're a diverse and international team of over 1,500 employees, based in 20+ locations around the world. Our collaborative and dynamic work environment is the perfect place for talented individuals to grow and thrive.
Your role:
- Develop and implement A/B testing strategies to optimize user price elasticity and set the right selling price
- Create a yield management framework for optimal budget utilization and revenue growth
- Collaborate with product managers to design internal tools and products enhancing efficiency and competitiveness
- Stay up-to-date with industry best practices of pricing & revenue management and implement learnings
- Process definition and management
- Work with multiple functions to define scalable processes and workflows for prices setting and modification
- Collaborate with product managers to develop internal tools and products for managing such workflows
Your qualifications:
- Hard Skills – SQL, Microsoft Tools (Excel) / Google Spreadsheets
- Program / Process management Abilities: Optimizing existing processes and developing new scalable/repeatable processes and best practices
- Previous e-commerce experience (preferably OTA) is a plus point
- Master stakeholder Management skills: Work with stakeholders across Business Development, Operations, Product and Marketing
- Analytically Savvy: uses data to find tangible value for the organization
- >3 years work experience in strategy/operations/program/category management roles
Join our community:
- A vibrant and inclusive workplace with a diverse team of over 1,500 employees
- The opportunity to be part of building a global travel brand and contributing to its success and evolution
Klook is an equal opportunity employer, dedicated to creating a welcoming and supportive culture where everyone belongs.
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