Business Development Director

1 day ago


Klang, Selangor, Malaysia ManpowerGroup Malaysia Full time
Job Description

The Business Development Manager plays a pivotal role in driving growth and profitability within assigned countries and verticals.

  • This involves developing and executing long-term strategies to create shareholder value.
  • The incumbent will work closely with Country Management, Head of Business Development & Vertical Management to achieve revenue growth and profit improvement.
  • They will provide leadership, business acumen, and management skills necessary to grow the sector within the country/countries and maintain dominance in its industry.

Key Responsibilities:

  1. Develop, review, and refine business strategy to obtain/maintain a leading position in the market place for the assigned sector/s.
  2. Ensure revenue growth is achieved in a responsible and profitable manner.
  3. Growing the clients' base through introduction of DART and service offering.
  4. Close liaison with clients and ensure participation in all RFQs.
  5. Identify and propose any potential acquisitions to grow the business/customer base.
  6. Vertical Client Management.
  7. Take lead in all business or project implementation.
  8. Manage customers' expectation through regular review with customers and country's representative.
  9. Monthly or quarterly business review with all Key Clients.
  10. Contract negotiation with customers and renewal of contracts.
  11. Review SOPs together with all the relevant countries/departments and keep it up to date.
  12. Visiting on sites/off sites as needed and communicate accordingly.
  13. Ensure the efficient utilization of Company's resources in order to achieve the overall objectives.
  14. Motivate a high performance, innovative, and results-driven team.
  15. Hiring of right personnel/talent with appropriate approval.
  16. Staff development and performance appraisal.
  17. Assess the principal risks of the Company and ensure that these risks are being monitored and managed.
  18. Ensure effective internal controls and management information systems are in place.
  19. Ensure compliance to the Company work procedures to enable it to conduct its activities both lawfully and ethically.
  20. Keep abreast of market trends, external and internal factors that may affect the Company and implement processes and systems to ensure that management of the Company is adequately informed.
  21. Abide by specific internally established control systems and authorities; lead by personal example and encourage all employees to conduct their activities ethically in accordance with all applicable laws and the Company's standards and policies.
  22. Handle charter enquiries and maximize profitability of project shipments.
  23. Continuous Operations & Service Improvements and Excellence.


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