Client Success Manager APAC

6 days ago


Petaling Jaya, Selangor, Malaysia The Channel Company Full time

The Channel Company is the global leader in strategic channel growth for top technology providers. We're seeking a Client Success Manager to join our delivery team covering the APAC region.

This high-visibility role will work across both our events and media offerings, leading campaigns for key client accounts and advising internal stakeholders and clients on performance and ongoing delivery.

As a Client Success Manager, you will be responsible for delivering high standards of service, ensuring successful campaign delivery and re-booking, and working closely with key stakeholders to increase revenue and improve client retention rates.

The ideal candidate will have experience in delivering media campaigns in a client-facing role, strong attention to detail, excellent customer service, and the ability to work effectively with key stakeholders.

You'll be joining a fun, supportive, and hardworking global customer success and delivery team.

What You'll Do

  • Lead our key client accounts through successful campaign delivery and re-booking.
  • Leading client and internal project calls.
  • Set up, delivery, reporting, and feedback of campaigns.
  • A trusted voice to clients – consultancy role to them and able to upsell and cross-sell to them.


  • Petaling Jaya, Selangor, Malaysia The Channel Company Full time

    The Channel Company is the global leader in data-driven growth acceleration solutions and services for the IT channel. With 40+ years of channel expertise and a premier portfolio of editorial brands, marketing and event services, and strategic consulting, we help technology vendors, solution providers, and IT decision-makers worldwide unlock better business...


  • Subang Jaya, Selangor, Malaysia Zoho APAC Full time

    We are excited to be part of Zoho's journey in driving innovation in every aspect of business software. As a Technical Pre-Sales Consultant, you will play a vital role in mapping customer requirements with product capabilities and supporting sales teams in closing deals.About the RoleThis role requires close collaboration with sales, product teams, and...


  • Petaling Jaya, Selangor, Malaysia Hive Marketing Sdn Bhd Full time

    We are looking for a Client Success Manager to join our team at Hive Marketing Sdn Bhd. The ideal candidate will have excellent communication and presentation skills, both written and verbal. Strong understanding of digital marketing channels, tools, and analytics is essential. Ability to manage multiple clients and campaigns simultaneously, prioritizing...


  • Petaling Jaya, Selangor, Malaysia OMD APAC Full time

    About the OpportunityWe are seeking an Executive Business Development Manager to join our team at OMD APAC, driving digital conversations and solutions beyond just paid media optimization.Key ResponsibilitiesFoster strong relationships with clients and develop a deep understanding of their business needs.Develop and implement initiatives that help diversify...


  • Petaling Jaya, Selangor, Malaysia Engage Life Full time

    Job Summary:We are looking for a highly motivated Customer Success Specialist to join our team and contribute to delivering exceptional client experiences. As a Customer Success Specialist, you will be responsible for managing client relationships, developing and executing corporate wellness campaigns, and collaborating with internal departments to achieve...


  • Petaling Jaya, Selangor, Malaysia Avature Full time

    IBM Malaysia is seeking a Client Success Strategist to join our sales organization. As a key member of our team, you will be responsible for driving client success and partner satisfaction across various territories.Your primary responsibility will be to engage with local partners, understand their solutions, and create an environment that favors the...


  • Petaling Jaya, Selangor, Malaysia Teleperformance Full time

    Job OverviewWe are seeking an experienced APAC Project Coordination Lead to join our team at Teleperformance. In this role, you will be responsible for coordinating project activities between the Client's APAC team and our operations team.Key ResponsibilitiesCoordinate project activities between the Client's APAC team and our operations team to ensure...


  • Petaling Jaya, Selangor, Malaysia OMD APAC Full time

    About the JobAs a Senior Media Strategist at OMD APAC, you will play a crucial role in developing and delivering strategic initiatives for key clients.Key AccountabilitiesProactively build relationships with senior marketing clients and position yourself as a trusted advisor to them.Lead digital performance conversations, thought leadership, and oversee...


  • Petaling Jaya, Selangor, Malaysia OMD APAC Full time

    About the PositionAs a Marketing Operations Lead at OMD APAC, you will play a critical role in maintaining up-to-date knowledge of media and market trends and opportunities, applying them to client businesses.Key AccountabilitiesQuality control of output from OMD to ensure it meets agency expectations and vision in delivering strong strategic solutions to...


  • Petaling Jaya, Selangor, Malaysia Engage Life Full time

    Our VisionAt Engage Life, we envision a world where people live healthier, happier lives, and our mission is to empower individuals and organizations to achieve this vision.Key Objectives:Deliver exceptional client experiences through personalized wellness programs and services.Foster a culture of innovation, collaboration, and continuous learning within the...


  • Petaling Jaya, Selangor, Malaysia OMD APAC Full time

    About the RoleWe are seeking a highly experienced Digital Transformation Director to join our team at OMD APAC.Key ResponsibilitiesFoster strong relationships with clients and develop a deep understanding of their business needs.Lead strategic initiatives to enhance organizational culture and drive digital conversations beyond paid media optimization.Provide...


  • Petaling Jaya, Selangor, Malaysia Teleperformance Full time

    Job DescriptionThe Client Success Associate plays a vital role in ensuring that customers have an exceptional experience with our client's products and services. As a key representative of our team, you will be responsible for providing proactive support to customers, resolving issues, and promoting loyalty.About YouYou will possess excellent communication,...

  • Client Expansion Manager

    55 minutes ago


    Petaling Jaya, Selangor, Malaysia CareCone Group Full time

    Job SummaryCareCone Group seeks a highly experienced Client Expansion Manager to drive business growth and expand our customer base.This role involves developing and executing strategies to expand market presence and achieve revenue targets.The ideal candidate will conduct market analysis to identify trends, opportunities, and competitive strategies.Key...


  • Petaling Jaya, Selangor, Malaysia Teleperformance Full time

    OverviewA Client Success Advocate is responsible for fostering strong relationships with customers by understanding their needs and offering additional products or services to enhance their experience. This role combines excellent communication and sales skills to drive customer satisfaction, retention, and revenue growth while ensuring clients achieve their...


  • Petaling Jaya, Selangor, Malaysia Triumph International Services (APAC) Limited Full time

    At Triumph International Services (APAC) Limited, we are seeking a seasoned Finance Director to lead our financial functions and drive business growth. In this critical role, you will be responsible for developing and implementing financial strategies, managing financial planning, analysis, and reporting, and ensuring the accuracy of financial statements....


  • Subang Jaya, Selangor, Malaysia Ninja Van Full time

    Manager, Sales (Client Success Management)Candidate should possess exceptional interpersonal abilities and be capable of fostering mutually beneficial environments for all individuals they collaborate with. They will oversee a team of Client Success Specialists assigned to specific accounts, devising success strategies and ensuring their...

  • Pre-Sales Engineer

    2 days ago


    Subang Jaya, Selangor, Malaysia Zoho APAC Full time

    Zoho APAC is a leading technology company with over 15000 employees worldwide and customers in 180+ countries. We are seeking a Technical Pre-Sales Consultant to join our APAC team and play a key role in driving innovation in cloud and business solutions.About the TeamThis role requires close collaboration with sales, product teams, and partners to deliver a...


  • Subang Jaya, Selangor, Malaysia Zoho APAC Full time

    Zoho Corporation, a leading technology company, is seeking a Technical Pre-Sales Consultant to join its APAC team. With over 15000 employees worldwide and customers in 180+ countries, the successful candidate will play a key role in driving innovation in cloud and business solutions.Job DescriptionThe primary responsibility of this role is to map customer...


  • Petaling Jaya, Selangor, Malaysia Avature Full time

    About the RoleWe are seeking a Cloud Success Manager to join our team, responsible for driving expansion and renewal growth through effective communication and relationship building.As a trusted strategic advisor, you will be working closely with IT executives to guide them through the changes needed to realize the full value of expanding their adoption of...


  • Petaling Jaya, Selangor, Malaysia DKSH Group Full time

    Job RequirementsThe Client Management Expert will be responsible for managing our client portfolio, ensuring that services are provided consistently and in alignment with contract stipulations. The successful candidate will have a strong understanding of the client's industry, business, and products, as well as excellent communication and project management...