IT Service Delivery Coordinator
4 days ago
We are looking for a highly skilled Technical Support Professional to join our team at MindPec Solutions. As a key member of our Service Desk, you will be responsible for providing technical support and troubleshooting services to our clients.
Main Responsibilities- Troubleshooting: Identify and resolve technical issues reported by customers, utilizing knowledge of hardware, software, and network configurations.
- Documentation: Maintain accurate records of customer interactions, including issue reports and resolutions.
- Collaboration: Work closely with the Technical Team to ensure seamless issue resolution and maintain high levels of customer satisfaction.
- Professional Development: Stay up-to-date with the latest technologies and industry trends, applying this knowledge to improve technical support services.
- Bachelor's degree in Computer Science, Information Technology, or related field.
- Minimum 2 years of experience in technical support or customer service.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks simultaneously.
MindPec Solutions is a leading provider of IT services and consulting solutions, committed to delivering exceptional results and exceeding our clients' expectations.
-
Service Delivery Coordinator
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Dancom Group Full timeWe are looking for a skilled Service Delivery Coordinator to join our team at the Dancom Group. As a key member of our organization, you will be responsible for coordinating the delivery of exceptional customer service to our valued clients.Key Responsibilities:Manage customer relationships and resolve issues efficiently.Communicate effectively with...
-
Service Delivery Manager
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Mühlbauer GmbH & Co. KG Full timeAbout the RoleThe Service Delivery Manager is a pivotal position within our organization, responsible for overseeing and coordinating a nationwide service team. This role involves ensuring top performance and efficient service delivery across multiple domains.Key ResponsibilitiesCoordinate and manage a nationwide field service team to maintain high standards...
-
Service Delivery Specialist
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Businesslist Full timeJob SummaryWe are seeking an experienced Service Delivery Specialist to join our Businesslist team. In this role, you will be responsible for managing and maintaining our service catalogue and service level agreements.You will work closely with various teams to ensure seamless service delivery, analyze service metrics, and provide regular reports to...
-
Service Delivery Manager
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Mühlbauer GmbH & Co. KG Full timeBased in Kuala LumpurJob Description:We are seeking a seasoned Service Manager to join our team as the Service Delivery Manager. This role is pivotal in coordinating a nationwide service team of up to 30 engineers, covering mechanical, electrical, and software/IT engineering domains. The successful candidate will be groomed to assume the Head of the Service...
-
SAP Service Delivery Manager
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Elitez Asia Việt Nam Full timeAn international executive recruitment company, Elitez Group of Companies is hiring on behalf of a leading international consultancy for the position of (Senior) SAP SAP Service Delivery Manager- AMS in KL, Malaysia.Responsibilities:Be responsible for overseeing and managing the successful delivery of SAP Application Management Services to clients.Involve...
-
Hospitality Services Coordinator
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Mandarin Oriental Hotel Group Limited Full timeMandarin Oriental Hotel Group Limited invites applications for the position of Hospitality Services Coordinator. This exciting opportunity allows a highly organized and detail-oriented individual to join our team as a coordinator of hospitality services, providing administrative support and coordination of activities related to guest services, events, and...
-
SAP Service Delivery Professional
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia cbs Corporate Business Solutions Full timeCompany Overviewcbs Corporate Business Solutions is a leading international consultancy headquartered in Heidelberg, Germany. We deliver high-end quality consulting and technology services to large industrial corporations that run SAP.We are looking for a highly skilled SAP Service Delivery Manager to join our team in KL Sentral, Malaysia.Job DescriptionThe...
-
Fulfillment Services Coordinator
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Touch 'n Go Group Full timeAbout the JobThe Fulfillment Services Coordinator will be responsible for ensuring the efficient and effective execution of order fulfillment processes. This involves managing inventory levels, coordinating with suppliers, and executing delivery strategies to meet customer expectations.This position requires strong analytical and problem-solving skills to...
-
Service Delivery Lead
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia OKX Full timeCompany BackgroundAt OKX, we aim to reshape the future with crypto and contribute to every individual's freedom.We are a leading crypto exchange with a safe and reliable platform for our users.With multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done.Job RoleThis role involves working as a...
-
Senior Service Team Coordinator
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Mühlbauer GmbH & Co. KG Full timeNational Service Operations LeadWe are seeking a highly experienced National Service Operations Lead to join our team as the head of field service management. The successful candidate will be responsible for coordinating a nationwide service team, ensuring seamless service delivery and maintaining high levels of customer satisfaction.Key...
-
Services Delivery Leader
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Nutanix Full timeHungry, Humble, Honest, with Heart.The OpportunityA successful candidate in this role will be responsible for managing the Professional Services Delivery functions across major parts of ASEAN running a team of Technical Account Managers, Consultants and/or Residents. Reporting to South East Asia, Taiwan, HK and Korea (SEATHK) SDL, this role will have...
-
Services Delivery Leader
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Nutanix Full timeHungry, Humble, Honest, with Heart.The OpportunityA successful candidate in this role will be responsible for managing the Professional Services Delivery functions across major parts of ASEAN running a team of Technical Account Managers, Consultants and/or Residents. Reporting to South East Asia, Taiwan, HK and Korea (SEATHK) SDL, this role will have...
-
Service Delivery Manager Lead
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Recooty Full timeJob Description:As a Service Delivery Manager, you will play a vital role in ensuring the smooth operation of our managed services. You will be responsible for managing customer relationships, resolving technical issues, and driving continuous service improvement.Key Responsibilities:Manage customer onboarding, including defining and approving hardware...
-
Delivery Services Executive
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Nutanix Full timeThe RoleWe are seeking a seasoned professional to lead our Professional Services Delivery functions across major parts of ASEAN.This role is responsible for managing a team of Technical Account Managers, Consultants and/or Residents, ensuring customer delivery and revenue management responsibilities for the assigned region and line of business within the APJ...
-
Service Delivery Specialist
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia MAXIS Malaysia Full time**Job Overview**The role of a Service Delivery Specialist at Maxis Malaysia involves providing technical support for various roaming and international products and services to achieve Business Unit annual target KPIs. This includes managing the execution of IREG and roaming integration testing across various platforms to maximize and enhance roaming...
-
Service Delivery Expert
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Zurich 56 Company Ltd Full timeJob OverviewZurich 56 Company Ltd is seeking a skilled Service Delivery Expert to join our team.As a Service Delivery Expert, you will play a critical role in delivering exceptional service to our clients.ResponsibilitiesDeliver high-quality service to clients through effective communication and issue resolution.Build strong relationships with clients to...
-
Senior Project Coordinator
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia AEON Credit Service (M) Berhad Full timeAEON Credit Service (M) Berhad is a leading consumer financing provider with operations in Japan, Malaysia, Hong Kong, Thailand, Taiwan, and China.We are looking for a skilled Senior Project Coordinator to join our team and support our construction and renovation projects.About the RoleThis is a key position that requires strong project coordination skills,...
-
Servicing Operations Coordinator
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia 婵物捨 Full timeKey Performance Indicators (KPIs)The Servicing Operations Coordinator is responsible for achieving high-quality results within agreed timelines. Key performance indicators include:Achieving reasonable quality, performance and timely delivery of tasks.Reviewing and recommending measures to improve existing processes and systems.
-
Project Delivery Coordinator
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Juris Technologies Sdn Bhd Full timeAbout the Role:We are seeking an experienced Operations Coordinator to join our team at Juris Technologies Sdn Bhd. As a key member of the operations team, you will play a critical role in ensuring the smooth delivery of projects and products.Key Responsibilities:Strategic Planning: Develop and implement strategic plans to optimize operations, improve...
-
Migration Services Coordinator
9 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Kitson Migration Advisory Full timeAbout the RoleThe Migration Services Coordinator is responsible for coordinating and executing migration services to ensure seamless delivery of products and services to clients. This role plays a critical part in maintaining high-quality standards, meeting customer expectations, and promoting business growth.Main Responsibilities:Consult with clients to...