Customer Service Representative

3 days ago


Petaling Jaya, Selangor, Malaysia Agensi Pekerjaan JobScoper Sdn. Bhd. Full time
Job Description

We are seeking a highly skilled and experienced Mandarin Customer Service Executive to join our team. As a key member of our contact center, you will be responsible for providing exceptional customer service to our clients in Mandarin.

About the Role:

  • Fresh graduates or individuals with experience in customer service are encouraged to apply.
  • We welcome candidates with SPM/Diploma/Degree qualifications who can speak and read in Mandarin & English.
  • A background in customer service or a related field is an added advantage, but not essential.
  • You should have knowledge of basic computer skills, including Microsoft Excel and Word.
  • Excellent communication and interpersonal skills are required.
  • You must be willing to work in rotational shifts.

Key Responsibilities:

  • To handle inbound and outbound customer call inquiries efficiently.
  • To provide fast and timely solutions to all customer-related problems.
  • To ensure customer satisfaction by providing excellent customer services.
  • To effectively manage large numbers of incoming calls.
  • To handle complaints, provide appropriate solutions and alternatives within time limits.

Benefits:

  • 5 Working Days
  • Training Provided
  • Allowance Provided

Requirements:

  • Fluency in Mandarin
  • Customer Service Experience
  • Strong Communication Skills
  • Problem-Solving Ability


  • Petaling Jaya, Selangor, Malaysia Agensi Pekerjaan JobScoper Sdn. Bhd. Full time

    Company OverviewAgensi Pekerjaan JobScoper Sdn. Bhd. is a leading recruitment agency committed to providing exceptional staffing solutions. We are seeking highly motivated and skilled individuals to join our team as Customer Service Representatives.


  • Petaling Jaya, Selangor, Malaysia Federal Express, Inc. Full time

    Job DescriptionWe are seeking a highly skilled and experienced Customer Service Representative to join our team. As a key member of our customer-facing department, you will be responsible for providing exceptional support to our clients through various communication channels.Responsibilities:Respond to customer inquiries and resolve issues in a timely and...


  • Petaling Jaya, Selangor, Malaysia Globaltrack Full time

    Globaltrack is seeking a highly motivated and detail-oriented Customer Service Representative to join our team. As a key member of our support services department, you will be responsible for providing exceptional customer service, ensuring timely resolution of customer inquiries and issues, and contributing to the overall growth and success of our...


  • Petaling Jaya, Selangor, Malaysia Love, Bonito Full time

    We are seeking a Customer Service Representative to join our dynamic team at Love, Bonito. As a key member of our retail operations, you will be responsible for creating seamless shopping experiences and ensuring all merchandise is available in all colours, sizes, and quantities on the sales floor.ResponsibilitiesProvide a seamless shopping experience and...


  • Petaling Jaya, Selangor, Malaysia SupportYourApp Full time

    About the JobThis is an exciting opportunity to join our team as a Crypto Customer Service Representative. We are a multinational company that provides secure technical, customer support, and CX services for tech companies around the globe.We work with clients from over 30 countries and speak over 60 languages. Our team is dedicated to providing outstanding...


  • Petaling Jaya, Selangor, Malaysia Infosys (Malaysia) Sdn. Bhd. Full time

    The Customer Service Representative - IT Support at Infosys (Malaysia) Sdn. Bhd. will be responsible for handling customer inquiries and resolving issues related to IT orders.This role involves liaising directly with vendors, customers on delivery status, performa invoices, delivery confirmation and delivery arrangements.Talent Acquisition LeadKey...


  • Subang Jaya, Selangor, Malaysia Watson's Personal Care Stores Full time

    We are seeking a Customer Service Representative to join our team at Watson's Personal Care Stores.This role involves delivering exceptional customer service, maintaining a clean and organized store environment, and working closely with colleagues to meet sales targets.A key requirement for this role is a minimum Diploma or Bachelor's Degree in Nutrition,...


  • Subang Jaya, Selangor, Malaysia Multihexa Sdn Bhd Full time

    Job OverviewWe are looking for a Customer Service and Sales Representative to join our team at Multihexa Sdn Bhd. As a Customer Service and Sales Representative, you will be responsible for serving existing customers on day-to-day ordering and delivery arrangements, as well as identifying new business opportunities through meeting new customers. You will...


  • Petaling Jaya, Selangor, Malaysia Infosys Limited Full time

    Responsibilities and RequirementsThe Proactive Service Representative will be responsible for delivering high-value experiences to customers through simplified, successful interactions using all contact channels.They will utilize their knowledge across the entire portfolio of Hardware, Software, and Services to make the complex accessible and solve complex...


  • Petaling Jaya, Selangor, Malaysia Bacteria Free Water Engineering (M) Sdn. Bhd. Full time

    Sales Representatives will be responsible for promoting our range of water filtration products in the showroom and providing exceptional customer service.


  • Petaling Jaya, Selangor, Malaysia Teleperformance Full time

    The role of a Customer Success Specialist at Teleperformance is to provide exceptional support to customers through various communication channels, ensuring their needs are met and exceeded.CSS represents the brand, maintaining a positive, empathetic, and professional attitude towards customers at all times. This involves handling customer concerns...


  • Petaling Jaya, Selangor, Malaysia AIG Full time

    About the RoleAIG is a leading global insurance organization seeking a highly skilled and dedicated individual to join our team as a Customer Care Executive. In this role, you will be responsible for providing exceptional customer service via multiple service channels, including front counter, telephone, emails, faxes, and other available service channels in...


  • Petaling Jaya, Selangor, Malaysia cake tella Full time

    We're a dynamic team at Cake Tella, and we're looking for a skilled Customer Service Executive to join our ranks. As a key member of our operations team, you'll be responsible for delivering exceptional customer experiences across multiple channels.Our customers are at the heart of everything we do, and we need someone who can think critically and come up...


  • Petaling Jaya, Selangor, Malaysia AEON Credit Service (M) Berhad Full time

    AEON Credit Service (M) Berhad is seeking a dynamic Credit Card Sales Representative to join our team. As a key contributor to our sales team, you will be responsible for promoting and selling our credit card products, ensuring high standards of customer service, and adhering to regulatory requirements.About the Job:Sell/promote Credit Cards & Aeon Member...


  • Petaling Jaya, Selangor, Malaysia Agensi Pekerjaan JobScoper Sdn. Bhd. Full time

    As a valued member of the Agensi Pekerjaan JobScoper Sdn. Bhd. team, we are seeking an exceptional Mandarin Speaker to join our customer service division.This is an exciting opportunity for a multilingual individual with excellent communication and interpersonal skills to provide top-notch customer service via phone.The ideal candidate will have prior...


  • Petaling Jaya, Selangor, Malaysia Summitnext Full time

    We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Specialist.Job DescriptionIn this role, you will be responsible for providing excellent customer service and support to our clients. You will serve as the main point of contact for all customer inquiries and concerns and work closely with our sales and...


  • Petaling Jaya, Selangor, Malaysia F. Hoffmann-La Roche AG Full time

    F. Hoffmann-La Roche AG is a leading healthcare company that aims to improve people's lives by developing innovative medical solutions. We are passionate about transforming patients' lives and believe it's urgent to deliver medical solutions right now – even as we develop innovations for the future.About the JobWe are looking for a Customer Experience...


  • Petaling Jaya, Selangor, Malaysia FedEx Group Full time

    Job Overview: FedEx Group is seeking a talented Customer Experience Representative to join our team. In this role, you will be the first point of contact for customers, providing timely assistance and resolutions to their inquiries and issues.">About the Role: As a Client Support Specialist, you will be responsible for managing customer cases and service...


  • Petaling Jaya, Selangor, Malaysia Upscale Sdn Bhd Full time

    About the roleWe are seeking a Customer Support Specialist to be the face of our company, providing exceptional service and support to thousands of customers globally. As a key member of our team, you will play a vital role in delivering high-quality service and resolving customer issues through various channels.Key Responsibilities:Provide operational...


  • Petaling Jaya, Selangor, Malaysia AM Sales Full time

    About AM Sales & Marketing SDN BHDWe are a leading provider of retail office equipment solutions, dedicated to delivering exceptional customer experiences.Job DescriptionWe are seeking an experienced Customer Service Executive to join our team. The ideal candidate will have excellent communication skills and a passion for providing outstanding customer...