Customer Service and Order Fulfillment Associate
7 days ago
The Sales Support Executive plays a critical role in supporting our sales team by providing exceptional customer service and ensuring timely order fulfillment. The ideal candidate will possess a strong understanding of sales processes, excellent communication skills, and a minimum of two years of experience in a relevant field.
Main Responsibilities- Process sales orders promptly, ensuring accurate and efficient execution
- Prepare and dispatch Proforma Invoices and DTINs to customers, as required
- Apply contract pricing to orders, adhering to company policies and negotiated payment terms
- Create and manage Purchase Orders, ensuring timely delivery from suppliers
- Coordinate with suppliers to secure order acknowledgment and update relevant systems accordingly
- Work closely with the Finance department to ensure seamless payment processing and delivery schedules
- Collaborate with cross-functional teams to meet urgent customer requests and resolve issues efficiently
- Create new part codes in IMS, where necessary, to facilitate smooth operations
- Facilitate sample requests and approvals, as needed
- Manage credit note requisitions and complete GCM forms, ensuring compliance and accuracy
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Order Fulfillment Associate
1 week ago
Butterworth, Penang, Malaysia Two95 International Inc. Full timeJob DescriptionWe are looking for a highly motivated and skilled Customer Success Specialist to join our team at Two95 International Inc. in Georgetown, Penang. As a key member of our customer support team, you will be responsible for handling customer inquiries, resolving issues, and providing support through various communication channels.Key...
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Customer Service Liaison
2 weeks ago
Butterworth, Penang, Malaysia Eriks Apac Full timeCompany Overview: Eriks Apac is a leading provider of [insert industry/service]. We value our employees and offer opportunities for growth and development within the company.Job Description: The Sales Support Executive will be responsible for processing sales orders, preparing invoices, and applying contract pricing to orders. They will also create purchase...
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Sr. Dir, Order Fulfillment Management
2 weeks ago
Butterworth, Penang, Malaysia Lam Research Full timeThe Group You'll Be A Part OfThe Global Operations Group brings information systems, facilities, supply chain, logistics, and high-volume manufacturing together to drive the engine of our global business operations. We help Lam deliver industry-leading solutions with speed and efficiency, while actively supporting the resilient and profitable growth of Lam's...
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Order Fulfillment Coordinator
2 weeks ago
Butterworth, Penang, Malaysia Eriks Apac Full timeAbout Us: Eriks Apac is a leading provider of [insert industry/service]. We are committed to delivering exceptional customer service and supporting our employees in their careers.Job Requirements:Diploma in Business/Engineering/Mechanical discipline or equivalentTwo years of experience in a relevant fieldKnowledge of mechanical engineering products (an...
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Order Fulfillment Expert
7 days ago
Butterworth, Penang, Malaysia Two95 International Inc. Full timeRequirements and QualificationsTo succeed in this role, you should have:A bachelor's degree or diploma in any field, preferably with a focus on customer service or a related field.A minimum of 6 months of experience in customer support, preferably in a call center environment.B2 level proficiency in English language skills, including speaking, writing, and...
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Sr. Dir, Order Fulfillment Management
2 weeks ago
Butterworth, Penang, Malaysia LAM RESEARCH Corporation Full timeIn your career, let's prove what's possible.At Lam Research, we create equipment that drives technological advancements in the semiconductor industry. Our innovative solutions enable chipmakers to power progress in nearly all aspects of modern life, and it takes each member of our team to make it possible.Across our organization, our employees come to work...
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Order Administrator
3 weeks ago
Butterworth, Penang, Malaysia STERIS Canada Corporation Full timeAt STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.Order AdministratorThe Order Administrator is responsible for ensuring all incoming documentation is received and an order is generated for processing. This role assists the Planner in customer...
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Procurement and Logistics Coordinator
4 days ago
Butterworth, Penang, Malaysia American Iron and Metal Full timeJob DescriptionThis role involves managing customer service functions and logistics/procurement control at our plant in Bukit Mertajam. The incumbent will be responsible for preparing quotations, fulfilling customer orders, and handling vendor management inventory.The successful candidate will also be responsible for order entry into our ERP system,...
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Inventory Control Specialist
4 days ago
Butterworth, Penang, Malaysia American Iron and Metal Full timeKey ResponsibilitiesPrepare and submit quotations to customers;Fulfill customer orders in a timely manner;Handle vendor management inventory effectively;Enter orders into our ERP system;Coordinate shipment execution, including packing, palletizing, and generating invoices and delivery documents;Liaise with shipping agents to ensure on-time delivery;Sourcing...
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Business Development Associate
2 weeks ago
Butterworth, Penang, Malaysia Eriks Apac Full timeJob Description: The Sales Support Executive will be responsible for processing sales orders, preparing invoices, and applying contract pricing to orders. They will also create purchase orders, follow up with suppliers, and enter information into SAP. Additionally, they will coordinate with the finance department, collaborate with operations and production...
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Customer Experience Representative
2 weeks ago
Butterworth, Penang, Malaysia IKEA Part timeAbout the JobTo guarantee a joyful shopping experience for all IKEA visitors and customers, we need a Sales Associate who can ensure a department that is fast, efficient, cost-effective, and delivers excellent customer service.Ensure the department meets customer expectations while being cost-effective.Address customer concerns efficiently and with...
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Sales Associate
2 weeks ago
Butterworth, Penang, Malaysia IKEA Part timeAbout the RoleWe are seeking a Sales Associate to join our team in providing exceptional customer service and support. As a Sales Associate, you will be responsible for creating a positive shopping experience for all customers.Ensure a fast and efficient shopping experience for customers.Handle customer complaints and issues with empathy and...
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Food Service Associate
2 days ago
Butterworth, Penang, Malaysia Ikano Bank AB Part timeCompany OverviewIKEA is a global home furnishing retailer with over 460 stores in more than 60 countries. The company's mission is to create a better everyday life for the many people, not just the few.Ikano Retail, one of IKEA's franchisees, owns and operates several stores in Malaysia, including IKEA Batu Kawan. As a food service associate at IKEA, you...
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Customer Service Team Lead
3 days ago
Butterworth, Penang, Malaysia AEON Credit Service (M) Berhad Full timeWe invite applications for the Customer Service Team Lead position at AEON Credit Service (M) Berhad in Penang.As a seasoned professional, you will oversee the delivery of exceptional customer service, leading a team to achieve high standards in merchant satisfaction and sales growth.Your primary objectives will be to monitor and improve the quality of our...
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Customer Service Representative
2 weeks ago
Butterworth, Penang, Malaysia Petratech Full timeJob OverviewPetratech SDN BHD is a dynamic company that provides services and solutions for industrial automation, MRO supplies, and project integrations. We are seeking a talented Sales Administrator to join our team.Key TasksProvide excellent customer service and support.Assist the sales team with inquiries, orders, and customer accounts.Process orders and...
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Order Coordinator
2 weeks ago
Butterworth, Penang, Malaysia STERIS Canada Corporation Full timeJob DescriptionThe Order Administrator plays a pivotal role in ensuring the smooth execution of orders, guaranteeing timely delivery and accurate processing. This involves thorough documentation review, effective communication with customers and internal stakeholders, and meticulous order generation.Key Responsibilities:Verify receipt of all necessary...
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Logistics & Purchasing Executive
5 days ago
Butterworth, Penang, Malaysia American Iron and Metal Full timeCompany DescriptionAIM Solder is a leading global manufacturer of solder assembly materials for the electronics industry with manufacturing, distribution, and support facilities located throughout North and South America, EMEA, and Asia. We serve the electronics industry, as well as various specialized businesses, including LED lighting, mobile devices,...
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Customer Service Representative
2 weeks ago
Butterworth, Penang, Malaysia TS TONSON MARKETING (M) SDN BHD Full timeIn this role as a Sales Administrator, you will be part of a dynamic team that supports sales teams and works closely with drivers. Your primary responsibilities will include:Responding to consumer inquiries and providing administrative support to sales teams.Preparing job orders, sales orders, and quotations, and uploading received orders into the SQL...
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Customer Service
4 weeks ago
Butterworth, Penang, Malaysia Hong Leong Bank Full timeCustomer Service & Operations Manager (CSOM)Apply locations NTB-NIBONG TEBAL BR time type Full time posted on Posted 30+ Days Ago job requisition id JR0000019044If you are looking to excel and make a difference, take a closer look at us…The primary responsibility of the role includes (but is not limited to):Champions service performance within the branch...
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General Services Associate
2 days ago
Butterworth, Penang, Malaysia The Building Company Full timeWe are searching for an energetic and dedicated General Assistant to become part of our team at The Building Company. This role involves being actively involved in maintaining the operational efficiency of our business unit.Key Responsibilities:Customer Support: Deliver top-notch customer support by preparing accurate orders and addressing customer needs...