Customer Service Representative
16 hours ago
About Nala Groups
We are a company that specializes in recycling and waste management.
Salary Range: RM2500 - RM3500 per month
Job Overview
We are seeking a highly skilled customer service professional to join our team. As a Customer Service Representative, you will be the primary point of contact for our customers, handling their inquiries and concerns via phone, email, and social media.
Key Responsibilities
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Provide product information and answer questions about our services
- Maintain accurate records of customer interactions
- Collaborate with internal teams to resolve customer complaints and issues
Requirements
To be successful in this role, you will need:
- Excellent communication and interpersonal skills
- Proficiency in English and Malay languages
- Basic computer knowledge and familiarity with Microsoft Office software
- Prior experience in customer-facing roles
What We Offer
In return for your hard work and dedication, we offer:
- A competitive salary range of RM2500 - RM3500 per month
- A supportive and dynamic work environment
- Ongoing training and development opportunities
- The chance to work with a talented team of professionals
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