Customer Service Representative

4 weeks ago


Johor Bahru, Johor, Malaysia Nala Groups Full time

Job Title: Customer Service Representative

At Nala Groups, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:

1. Respond to customer inquiries and resolve issues in a timely and professional manner.

2. Provide clear and concise information about our company's offerings and protocols.

3. Handle customer feedback and complaints in a respectful and empathetic manner.

Requirements:

1. Proficient in English and Malay languages.

2. Strong computer skills and familiarity with basic Microsoft Office applications.

3. Previous experience in customer service or a related field.



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