Technical Service Expert
1 day ago
We are seeking a highly skilled IT Support Professional to provide expert technical support and guidance to internal teams and vendors at Businesslist.
Main Responsibilities- Vendor Collaboration: Work closely with AMS vendors to deliver top-quality application support services across the APAC region.
- Risk Identification: Proactively identify risks related to vendor performance or system changes and work with teams to mitigate these risks.
- Solution Implementation: Lead incident management efforts and collaborate with vendors to identify root causes and implement long-term solutions.
- Change Management: Identify opportunities to optimize AMS processes and implement changes that support business needs.
- Bachelor's degree in Computer Science, Information Systems, or a related field.
- At least 10 years of experience in software application development and support.
- Strong technical expertise with a solid understanding of key components of information systems.
- Proficiency in .Net, Java, relational and non-relational databases, web development, API/Microservice development, and cloud-based design.
- Strong communication, presentation, and interpersonal skills, both written and verbal.
We offer an attractive remuneration package, opportunities to enhance your development skills, and build up your technical skills.
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