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Customer Service Liaison

2 weeks ago

Petaling Jaya, Selangor, Malaysia Granny Doris Group Full time

Granny Doris Group is a renowned business specializing in flowers and beautiful gifts.

Job Overview

We are seeking friendly and enthusiastic individuals to join our team as CUSTOMER SERVICE EXECUTIVE

This role involves managing daily orders, ensuring smooth delivery arrangements, and collaborating with the operations team to optimize order fulfillment processes.

  • Key Responsibilities:
  • Manage Daily Orders
  • Contact Customers for Delivery Coordination
  • Collaborate with Operations Team
  • Handle Customer Inquiries
  • Assist with Manual Offline Orders
  • Respond to Feedback and Reviews
  • Provide Exceptional Customer Service

Requirements:

  • Diploma or Above
  • At Least 1 Year of Work Experience
  • Excellent Communication Skills
  • Microsoft Office Proficiency
  • Pleasant Personality
  • Flexible Working Hours