Customer Engagement and Support Professional

2 days ago


Penang, Malaysia FinHero Full time
Key Responsibilities:
  1. Assist the sales team in managing leads, tracking sales progress, and following up with clients.
  2. Engage with customers via calls, emails, and meetings to answer inquiries and provide solutions.
  3. Coordinate with vendors and customers as part of our account management approach.
  4. Help process and track orders to ensure seamless fulfillment.

Administrative tasks include maintaining accurate records, organizing documentation, scheduling meetings, preparing reports, and coordinating with internal teams.



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