Luxury Travel Booking Coordinator
4 weeks ago
We are seeking a highly skilled Luxury Travel Booking Coordinator to join our team. As a key member of our operations team, you will be responsible for coordinating all ground transportation bookings for high-net-worth individuals.
Key Responsibilities:
- Manage and coordinate all ground transportation bookings, including private chauffeurs, luxury cars, and transfers.
- Provide exceptional customer service, ensuring all travel requests are handled with professionalism, accuracy, and efficiency.
- Liaise with clients and travel agents to confirm details, accommodate special requests, and provide tailored recommendations.
- Handle last-minute changes and special requirements with ease, providing creative solutions to any travel challenges.
- Ensure all bookings, client preferences, and billing information are accurately documented in our reservation system.
Requirements:
- Excellent language skills in professional English, Mandarin, and Cantonese, in written and spoken.
- Previous experience in luxury travel, hospitality, contact centre, or ground transportation services.
- Strong organizational skills with a keen eye for detail.
- Outstanding communication and interpersonal skills, with a client-first mindset.
- Ability to manage multiple bookings and client requests in a fast-paced, high-pressure environment.
Why Work with Us:
- Work with a world-class team delivering unparalleled service to exclusive clientele.
- Fully remote role.
- Competitive salary and comprehensive benefits package.
- Opportunities for career development in the luxury travel sector.
- Be part of a dynamic, supportive, and collaborative working environment.
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