Automotive Warranty Policy Manager
3 days ago
This role involves managing warranty policies and analyzing technical trends in the automotive industry. Key responsibilities include:
- Developing and improving warranty guidelines and policies to ensure compliance.
- Processing and confirming warranty claims in a timely manner.
- Monitoring claim rates for parts, materials, and services.
- Handling customer inquiries and providing support for warranty claims.
- Diploma or degree in Engineering, Economics, or Accounting.
- Excellent communication and negotiation skills.
- Intermediate Microsoft Office skills.
- A valid driving license for regular travel.
We are Great Wall Motor Sales Malaysia Sdn. Bhd., a subsidiary of China's largest SUV and pickup manufacturer. Our company focuses on vehicle maintenance, wholesale, and retail, as well as the importation of motor vehicles and their parts.
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