Automotive Warranty Policy Manager

3 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Great Wall Motor Sales Malaysia Sdn. Bhd. Full time
Job Description

This role involves managing warranty policies and analyzing technical trends in the automotive industry. Key responsibilities include:

  • Developing and improving warranty guidelines and policies to ensure compliance.
  • Processing and confirming warranty claims in a timely manner.
  • Monitoring claim rates for parts, materials, and services.
  • Handling customer inquiries and providing support for warranty claims.
Requirements
  • Diploma or degree in Engineering, Economics, or Accounting.
  • Excellent communication and negotiation skills.
  • Intermediate Microsoft Office skills.
  • A valid driving license for regular travel.
About Us

We are Great Wall Motor Sales Malaysia Sdn. Bhd., a subsidiary of China's largest SUV and pickup manufacturer. Our company focuses on vehicle maintenance, wholesale, and retail, as well as the importation of motor vehicles and their parts.



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