Automotive After Sales Service Expert

4 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Changan Thailand Full time

Are you an experienced professional looking for a new challenge? We have an exciting opportunity for an After Sales Service Specialist at Changan Thailand.

About the Position:
  • The successful candidate will be responsible for negotiating after-sales service agreements for the Malaysia markets, handling after-sales warranty parts and audits, and organizing after-sales service training.
  • They will also assist general distributors in monitoring and reporting product after-sales quality issues and coordinate after-sales service claims issues between regional headquarters and general distributors.
Spare Parts Sales:
  • The candidate will manage the ordering, execution, and management of after-sales spare parts and accessories for Malaysia.
  • They will also monitor the inventory turnover ratio of spare parts at general distributors.
Key Requirements:
  • Market analysis and management skills.
  • Office tool proficiency, preferably including Tableau.
  • Experience in automotive after-sales service management in Malaysia.
  • Bachelor's degree or higher.
  • English communication skills, with strong Chinese language skills desirable.
  • Minimum 3 years of relevant work experience.


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