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Client Support Operations Manager

2 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia Tarro Full time

Join Tarro as we empower small businesses to thrive. As our Client Support Training Manager, you will play a key role in elevating the quality of our client support teams through innovative training programs.

About us:

We build products that connect small brick-and-mortar restaurants with their customers, liberating them from operational burdens. Our customer-centric approach ensures they can focus on creating better experiences while helping their businesses thrive.

The ideal candidate should have a proven track record in designing and implementing agile training programs, preferably in a high-growth tech startup environment. They should possess exceptional leadership skills, with experience in mentoring and inspiring teams, fostering a culture of continuous learning and improvement.

This role involves developing and implementing a comprehensive training strategy, establishing continuous learning cultures, and improving team performance. The ideal candidate should be collaborative, adaptable, and resilient, with a passion for empowering teams through effective training and development.