Loyalty Program Coordinator

4 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Ocard Rewards & Loyalty (M) Sdn Bhd Full time
Benefits and Perks:
  • High incentive
  • Travel and phone allowance
  • Medical and dental claim

Responsibilities:
  • Responsible for achieving assigned performance targets.
  • Take a proactive lead in launching and overseeing business development and expansion initiatives to enhance merchant and member engagement.
  • Effectively address and resolve customer complaints, provide enthusiastic responses to inquiries, and actively maintain and nurture relationships with members.
  • Initiate and lead projects or campaigns to ensure the continued activity and participation of both merchants and members.
  • Regularly consolidate and analyze business data, providing strategic insights to departmental leaders for informed decision-making.


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