Resident Experience Coordinator

4 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia LiveIn Full time
About the Role:

We are seeking a highly motivated and organized Resident Experience Coordinator to join our team. As a key member of our resident services team, you will be responsible for coordinating and executing initiatives that enhance the overall resident experience, driving engagement and loyalty.

Responsibilities:
  1. Develop and implement strategies to improve resident satisfaction and loyalty.
  2. Monitor and report on key resident satisfaction metrics.
  3. Collaborate with other departments to ensure a seamless resident experience.

Requirements:
  • Bachelor's degree in hospitality, customer service, business, or related field (preferred).
  • Strong interpersonal and communication skills.
  • A customer-centric mindset with a passion for delivering exceptional experiences.

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