Automotive Service Representative
7 days ago
We are looking for a highly motivated and organized individual to join our team as a Customer Engagement Specialist at Cycle & Carriage Malaysia.
This is an exciting opportunity for someone who is passionate about delivering exceptional customer experiences and has excellent communication skills.
Job Responsibilities:- Provide top-notch customer service by meeting and greeting customers with a smile.
- Assign customers to available executives in a timely and efficient manner.
- Respond to telephone calls and enquiries with professionalism and courtesy.
- Monitor activities such as test drive and demo car movement to ensure seamless customer experiences.
- Prepare accurate and timely reports and related documents.
- Contribute to CSI and CRM activities with a proactive and solutions-focused approach.
The ideal candidate will possess:
- A minimum Certificate or Diploma in any discipline preferably in Hospitality/ Hotel Management or similar disciplines.
- Prior experience in front-line (Front-desk/ Customer facing) environments, preferably in retail or hotel industries. Fresh graduates are also encouraged to apply.
- Pleasant personality and excellent communication and interpersonal skills.
- Strong English language skills.
- Flexibility to work on rotated weekends, including Public Holidays, with varying shift hours.
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Territory Area Sales Representative
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Automotive Sales Representative
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Regional Sales Business Developer
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