Policy Servicing Support Professional

7 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Zurich 56 Company Ltd Full time
Job Overview

We are looking for a Policy Servicing Support Professional to join our team at Zurich 56 Company Ltd. As a key member of our operations team, you will play a vital role in supporting day-to-day processing of service requests and providing exceptional customer service.

About the Job
  • You will support daily operations, checking and approving Reinstatement transactions within authority limits.
  • You will manage requests or appeals for Reinstatement, ensuring all processes are carried out prudently and in accordance with regulatory and corporate requirements.
  • You will attend enquiries and complaints related to Reinstatement transactions.
  • You will review and recommend measures to improve existing systems, liaising with superior and IT departments for enhancement.
Requirements
  • Knowledge of insurance, proficient in English and Bahasa Malaysia, PC literate, good communication and interpersonal skills.
  • Excellent leadership, problem-solving, and analytical skills.
Why Join Us?

Zurich offers a wide range of opportunities across business areas, encouraging employees to apply for new roles when ready for their next career step.



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