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Customer Experience Associate
1 week ago
About Us
Gulf Marketing Group (GMG Group) is a leading organization dedicated to delivering unparalleled customer experiences and driving business growth.
Your Key Responsibilities:
- Develop in-depth knowledge of Nike products and services to offer expert advice to customers.
- Provide exceptional customer service, responding promptly to inquiries and resolving issues efficiently.
- Contribute to a positive store atmosphere by collaborating with colleagues, attending events, and maintaining store appearance.
- Foster strong relationships with customers and colleagues through open communication and empathy.
- Flexibility to adapt to changing work schedules, handle cash transactions, manage stock levels, and maintain store appearance.
Requirements and Qualifications
- Basic math skills for accurate calculations.
- Effective verbal and written communication skills in English.
- Maintain physical stamina for prolonged standing, lifting, bending, and ladder use.
- Ability to multitask in a dynamic retail environment.
- Excellent interpersonal and teamwork skills, ensuring exceptional customer service.
- Previous retail experience an advantage but not required.
Our Benefits
- Work 5.5 days per week.
- Take advantage of staff purchase discounts.
- Enjoy comprehensive medical coverage and insurance.