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Customer Service Associate

2 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia Muji Malaysia Sdn Bhd Full time
Company Overview:
  Muji Malaysia Sdn Bhd is a leading retailer of lifestyle products, offering a wide range of high-quality goods to our customers. Our commitment to delivering exceptional customer service and providing a unique shopping experience has earned us a loyal customer base. As a Customer Service Associate, you will play a vital role in ensuring that our customers receive the highest level of service and satisfaction.

  Key responsibilities include:
  
  • Responding to customer inquiries and resolving any issues promptly and professionally.
  • Providing product information and making recommendations to customers based on their needs and preferences.
  • Handling customer complaints and concerns in a fair and timely manner.
  • Maintaining a clean and organized store environment, including restocking shelves and facing products correctly.
  • Participating in visual merchandising efforts to create an appealing store atmosphere.


Requirements:
  To succeed in this role, you should possess excellent communication and interpersonal skills, as well as the ability to work well under pressure. A minimum of 1-2 years of retail experience is preferred, but not required. If you are a friendly and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply.