Technical Solutions Expert

7 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Great Pyramid Full time

About Great Pyramid

Great Pyramid is a Malaysian-based fintech company that provides innovative payment solutions for businesses to automate payments, manage subscriptions, and handle direct debit transactions. Our cutting-edge platform enables seamless integrations with various payment gateways, ensuring improved cash flow and customer experience.

Job Responsibilities:

  • Implement solutions provided by the company for key clients, leveraging in-depth technical knowledge and expertise in coding languages.
  • Represent the company from platform integration perspective with prospective merchants, ensuring successful implementation of platform integration between the company and merchants.
  • Support reactive queries and requests raised by merchants within agreed turnaround time and quality standards.
  • Act as a key feedback channel for customers' product requirements/expectations and close the loop with the Product team on the same.

Requirements:

  • 2+ years of experience in product-based payments or SaaS platform integrations, implementation, or solutions in a customer-facing role.
  • Bachelors or Masters degree in Computer Science, Information Technology, or related fields.
  • Strong expertise in REST APIs and ability to understand technical requirements for seamless platform integration.
  • Excellent written and verbal communication skills, with strong presentation abilities.


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