Technical Solutions Expert
7 days ago
About Great Pyramid
Great Pyramid is a Malaysian-based fintech company that provides innovative payment solutions for businesses to automate payments, manage subscriptions, and handle direct debit transactions. Our cutting-edge platform enables seamless integrations with various payment gateways, ensuring improved cash flow and customer experience.
Job Responsibilities:
- Implement solutions provided by the company for key clients, leveraging in-depth technical knowledge and expertise in coding languages.
- Represent the company from platform integration perspective with prospective merchants, ensuring successful implementation of platform integration between the company and merchants.
- Support reactive queries and requests raised by merchants within agreed turnaround time and quality standards.
- Act as a key feedback channel for customers' product requirements/expectations and close the loop with the Product team on the same.
Requirements:
- 2+ years of experience in product-based payments or SaaS platform integrations, implementation, or solutions in a customer-facing role.
- Bachelors or Masters degree in Computer Science, Information Technology, or related fields.
- Strong expertise in REST APIs and ability to understand technical requirements for seamless platform integration.
- Excellent written and verbal communication skills, with strong presentation abilities.
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