Insurance Operations Specialist

3 days ago


Petaling Jaya, Selangor, Malaysia Grab Full time
Job Overview
Grab is a leading superapp in Southeast Asia, offering a range of services including ride-hailing, food delivery, and financial services. We are seeking an experienced insurance professional to join our team as an Assistant Manager, Insurance Operations. The successful candidate will be responsible for managing our insurance operations across the region, ensuring that all claims are handled efficiently and effectively.

About the Role
The Assistant Manager, Insurance Operations will play a key role in supporting our growth plans, focusing on building and maintaining strong relationships with our insurance partners, customers, and internal stakeholders. This includes coordinating with cross-functional teams to drive business process improvements, manage risk, and enhance customer experience initiatives.

Critical Tasks
- Manage insurance operations across the region, including claims management and product distribution
- Collaborate with insurance partners, stakeholders, and cross-functional teams to support product distribution and customer experience initiatives
- Develop and implement business process improvements to enhance efficiency and achieve cost savings
- Provide insurance advisory support by reviewing contracts and assessing operational risks for departments

Qualifications
- Bachelor's Degree or higher in any field (preferably in business, finance, or actuarial science)
- 5 years of experience in Insurance Products, Regulations, and Insurance Operations
- Preferably experience in claims-related roles


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