Customer Success Representative
5 days ago
We are a dynamic and innovative team of professionals dedicated to delivering exceptional IT consulting and outsourcing services.
About the Role:- This role will be responsible for fostering strong relationships with customers and internal stakeholders.
- The successful candidate will possess strong technical skills and excellent communication abilities, with the ability to effectively communicate complex technical concepts to both technical and non-technical stakeholders.
- Develop and maintain relationships with key customers and internal stakeholders.
- Provide technical guidance and support to customers throughout the sales process.
- Analyze customer needs and identify opportunities for upselling and cross-selling.
- Bachelor's degree or above in Computer Science or a related field.
- Minimum 3 years of experience in solution design, architecture, backend development, maintenance, and optimization of large-scale internet applications or enterprise applications.
- Strong technical skills and excellent communication abilities.
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Customer Success Representative
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