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Customer Service Representative

1 week ago

Ampang Jaya Municipal Council, Malaysia Love & Laugh Group Full time
Key Responsibilities
  • Drive sales efforts across multiple kindergarten branches:
  1. Maintain strong relationships with principals to secure registrations.
  2. Develop and implement effective marketing strategies to attract new customers.
  3. Analyze sales data to optimize performance and identify areas for improvement.
Deliver exceptional customer service:
  1. Handle all customer inquiries and feedback in a timely and professional manner.
  2. Resolve customer complaints and issues efficiently.
Cultivate social media presence:
  1. Collaborate with content managers to create engaging social media content.
  2. Monitor and respond to customer interactions on social media platforms.