Assistant Customer Service Manager

About the Role:The HABIB Group is looking for an exceptional Assistant Manager, Customer Service to lead our e-Commerce operations and deliver outstanding customer experiences.Responsibilities:Provide guidance and support to the Customer Service team to drive excellent performance.Manage scheduling, task allocation, and team performance monitoring.Oversee...

Job Description:We are seeking a dedicated and experienced Assistant Manager, Customer Service to oversee our e-Commerce operations and ensure top-notch service quality.Key Responsibilities:Lead and motivate the Customer Service team to achieve excellence.Handle scheduling, task assignments, and monitor team performance.Ensure timely processing of returns...

Summary To attend to inbound calls - inquiries, problems, and complaints from customers to resolve issues, providing excellent contact resolution, and performing outbound calls when necessary. Job Description; - Providing complete information about the product to the customer. - Solving all product or service-related issues of the customers. - Giving the...

Becoming a part of the Habib Group's team means being part of a dynamic organization that prioritizes employee growth and development.As a Retail Associate at Pandora, you will be responsible for delivering exceptional customer experiences while working closely with the sales team to achieve sales targets.Main Tasks:Greet and engage with customers, answer...

Position Summary:This Senior-level position involves leading our Customer Service team to provide world-class support and consistently high-quality results across our e-Commerce channels.Main Accountabilities:Drive service quality and customer satisfaction initiatives.Coordinate team activities, including scheduling, task assignment, and performance...

**Company Description** **"Don't go where the path leads, rather go where there in no path and leave a trail...."** Since its establishment in 1976, Asian Overland Services Tours & Travel Sdn. Bhd. (AOS) has grown into one of the most dynamic Travel and Hospitality Company in the Asian region. AOS offers specialised products such as eco cultural tours, and...

Customer Support:Respond to customer inquiries via phone, email, live chat, or social media channels in a timely and professional manner.Provide detailed information on products, services, and policies to customers.Resolve customer issues, complaints, and concerns efficiently, ensuring a positive experience.Order Management:Assist customers with order...

Location: 03A-05, Dpandan Business Square, Avenue 2, Ampang, 68000, Selangor. Working Hours: Monday - Friday (9.00AM - 6.00PM), Saturday (9.00AM - 1.00PM) - Assist customers in selecting and purchasing perfumes based on their preferences and needs. - Address and resolve customer concerns, issues, and inquiries with a focus on customer satisfaction. - Handle...

We are currently looking for someone who is energetic and empathetic to join our team as a Customer Service Executive. You will be responsible for providing excellent customer support and ensuring customer satisfaction. Fluency in Mandarin and English is required for this position.Responding to customer inquiries: Promptly and professionally handle incoming...

**_CUSTOMER SERVICES_** **Who is BateriHub?** BateriHub - A company that growth even in pandemic! Currently we got more that 60 branches and **still expanding to whole Malaysia!** Our Vision is going to SEA and IPO in 5 years! In BateriHub, our **Mission** is to provide more job opportunity back to society and we provide a platform to talents to explore...

Job ResponsibilityStay informed about industry regulations and standards to ensure ongoing compliance.Assist in the preparation of regulator submissions and responses.Collect, analyze, and report on quality metrics to identify trends and areas for improvement.Prepare and present quality performance reports to management.Lead and facilitate continuous...

**_CUSTOMER SERVICES_** **Who is BateriHub?** BateriHub - A company that growth even in pandemic! Currently we got more that 60 branches and **still expanding to whole Malaysia!** Our Vision is going to SEA and IPO in 5 years! In BateriHub, our **Mission** is to provide more job opportunity back to society and we provide a platform to talents to explore...

About the RoleWe are seeking a skilled Customer Service Representative - Fashion to join our team at Mamaway Trading (Malaysia) Sdn Bhd.Key DutiesCustomer Support: Provide excellent customer service, respond to queries, and resolve issues promptly.Sales Assistance: Assist customers with purchases, answer questions, and make recommendations.Store Maintenance:...

Eastsun Superior Print (M) Sdn Bhd seeks a skilled Customer Service Representative to provide exceptional support to our clients. As a key member of our sales and marketing team, you will be responsible for interacting with customers to resolve inquiries about our products and services.Key Responsibilities:Process customer orders and complete activations in...

Manage incoming customer enquiries over phone or walk in - Build and maintain good rapport with customers - Provide professional and accurate information to customers - Maintaining customer records in database - Any other duties that may be assigned to you by the management from time to time Interested applicants for the advertised position, please kindly...

Are you an energetic, talkative go-getter with a passion for sales and the beauty industry? KL Beauty Week Sdn Bhd, the force behind Malaysia's biggest beauty event—KL International Beauty Week—and publisher of The Highlighter MY, a leading online magazine for lifestyle, beauty, fashion, and travel, is looking for a dynamic Sales Executive to join our...

**Main duties/Responsibilities**: **MON - FRI (Normal working hours only, no shift)** - To attend to inbound/ outbound calls according to the Standard Operating Procedure in resolving and providing solution to customers enquiries/requests in more effective and efficient way, this includes back end administration processing - To liaise effectively with other...

We are a thriving company managing 17 kindergarten branches. Our mission is to provide high-quality Early Childhood focusing on Islamic Values. During the annual registration period, we focus on extensive marketing and lead generation, while outside this period, we prioritize building trust and engagement with current parents through social media and...

We are seeking a dynamic Assistant Manager, Marketing to be a part of Ar Rahnu Express, a trusted name in Islamic pawnbroking and a member of the Habib Group, offering Shariah-compliant financial solutions.This multifaceted role is perfect for a creative marketing professional who excels in a hands-on environment. You will oversee multi-channel marketing...

Fewer than 40 applicants. You still have a chanceJob Requirements:Language(s) required: Mandarin, English, and Bahasa Malaysia.Diploma or Degree in Business Administration / Marketing.Previous working experience in customer service, or customer service related fields (i.e. Telemarketing, Billing, Customer Liaison etc) is an added advantage but not...