Senior Sales Manager

1 week ago


Shah Alam, Selangor, Malaysia AB Volvo Full time

At AB Volvo, we are seeking a highly motivated and experienced Senior Sales Manager to join our team. As a Senior Sales Manager, you will be responsible for developing and maintaining relationships with retail customers to drive Volvo vehicle sales and total solutions.

Scope and Influence

Mandate to take decisions and make changes. Domestic, regional or global responsibilities.

Influence

Authority to take decisions in accordance with AB Volvo's Authorization rules for the respective role.

Key Responsibilities/Accountabilities
  • Maintain public relations with all levels of retail customers, focusing directly on purchasing, accounts and technical departments, senior management team and their respective depot managers.
  • Provide regular competitive analysis feedback in their territory. Identify opportunities and propose solutions to increase sales and drive profitability.
  • Maintain and execute an effective fleet account management plan with regular check-ins on effectiveness.
  • Collect information on total sales and profitability per retail customer and suggest areas for improvement for new account penetration and conquest of other brands, by region and by segments.
  • Ensure retail customer issues and complaints are followed up, cleared, and closed.
  • Update, tidy up and utilise details of fleet customers in the CM system.
  • Analyze and submit responses to all tender calls, follow-ups and strategize to win the deals.
  • Develop and implement a strategic sales plan and forecast to achieve corporate objectives and sales targets.
  • Reconnect and establish strong, trusting, long-term relationships with existing fleet customers, and cultivate new business opportunities with key customers, regulators and industry partners.
  • Penetrate new accounts under their sales territory to increase market share and presence.
  • Stay well-informed of key market and competitor activities, providing feedback and recommendations for actions and countermeasures.
  • The above list of job duties is not exclusive or exhaustive and may be changed reasonably based on situation or as assigned from time to time by their superior.
Essential Educational and/or Training Qualifications and Certificates

Minimum Diploma in Business Management or similar.

Preferred Experience and Knowledge

Minimum 3 – 6 years of working experience in premium products sales experience. Strong sales management and customer account management.

Good knowledge of the trucks industry.

Strong public relations skills with customers.

Necessary Technical/Functional/Language Skills

Good team player.

Lead with passion:

  • Working with people.

Perform with purpose:

  • Deciding & initiating action.
  • Relating & networking.
  • Delivering & meeting expectations.

Transform with vision:

  • Creating & innovating.
  • Adapting & responding to change.
  • Entrepreneurial & commercial thinking.


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