Senior Customer Development Specialist

3 days ago


George Town, Penang, Malaysia Colgate Full time

Colgate-Palmolive is a leading consumer products company that serves hundreds of millions of consumers worldwide with brands and products across four core businesses – Oral Care, Personal Care, Home Care and Pet Nutrition.

We are committed to offering products that make lives healthier and more enjoyable, and programs that enrich communities around the world.

Job Title: Senior Customer Development Specialist

This role is responsible for achieving sustainable growth in sales, profitability, market share and product distribution.

The ideal candidate will play a crucial role in strengthening organizational effectiveness and efficiency.

Key Responsibilities:
  • Meeting and exceeding sales targets and other company KPIs for assigned products, Channels or territories.
  • Manage and drive In Store Execution for all new product launches and Big Hits to deliver 5P's KPIs including planograms and reduce Out of Stock issues.
  • Provide monthly reporting on competitor, category and product information and publish new launch status in Distribution, Market Shares and In Store Execution.
  • Lead a team of Merchandisers to ensure effective coverage, frequency of visiting the assigned stores or customers and 5P's execution.
  • Monitoring the performance of the local team and motivating members to meet or exceed projects or assignments given.
  • Coach and give feedback to the team to effectively execute the company plan and strategies.
Requirements:

Bachelor's Degree or equivalent experience in business related studies.

At least 6 years of Sales Operations Management experience in the FMCG business.

Strong cross-functional collaboration skills to drive executional excellence and business results.



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