Technical Account Manager India
3 days ago
About us
We are dLocal, a fintech company that empowers businesses to expand into emerging markets. Our platform simplifies payment collection, enabling companies to reach millions of customers worldwide.
As a Technical Account Manager, you will play a critical role in building strong relationships with our customers. Your primary responsibility will be to ensure seamless technical integration and optimal user experience.
Your Key Objectives
- To deliver exceptional technical support to customers throughout their journey with dLocal.
- To foster close collaboration between our teams and customers, driving mutual success.
- To identify opportunities to expand existing customer relationships and grow revenue.
- To analyze customer requirements and develop innovative solutions that meet their needs.
- To leverage your expertise in APIs and technical matters to enhance customer satisfaction.
Your Profile
- Bachelor's degree in engineering, computer science, or related field.
- Proven track record in technical account management, preferably in the fintech sector.
- Exceptional technical skills, including API knowledge and SQL proficiency.
- Outstanding communication and interpersonal skills to build strong relationships with customers and internal stakeholders.
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