Client Service Excellence Manager
4 days ago
We are seeking a talented Counter Manager to join our team and drive business success through effective leadership and client experience.
Main Responsibilities:- Leadership and Coaching: Share brand vision, develop, and motivate a scaled team to achieve sales targets and support individual performance.
- Operational Excellence: Ensure in-store operational procedures align with guidelines and optimize efficiency.
- Client Experience: Deliver exceptional service, retain, and grow client loyalty.
- Business Development: Identify opportunities, develop initiatives aligned with brand vision, and influence business strategies.
- You have excellent leadership skills to drive execution and collaboration.
- You can identify business opportunities and develop initiatives aligned with brand vision.
- You appreciate art, luxury, and beauty, and understand the importance of creating unique client experiences.
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Client Service Manager
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia HH Global Full timeWe are seeking a highly skilled Account Manager to join our team at HH Global.The ideal candidate will have experience in account management, working within a contracted environment to strict SLAs (service level agreements) and KPIs (key performance indicators).About the roleThis is an exciting opportunity to join a dynamic team and contribute to the success...
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Service Excellence Manager
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Zeal Holdings Limited Full timeWe are seeking an experienced Service Excellence professional to join our Customer Care team. As a leader, you will play a key role in delivering exceptional customer service and support to our clients.About the RoleThe successful candidate will have a proven track record in customer service and team management. They will be responsible for leading a team of...
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Service Excellence Representative
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Compass Offices Full timeCompass Offices is seeking a Service Excellence Representative to join our team.As a Service Excellence Representative, you will be responsible for delivering exceptional customer experiences and building strong relationships with our clients.Key responsibilities include welcoming clients and guests, managing client requests, and providing services and...
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Client Services Coordinator
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia MUFG Investor Services Full timeJob Summary:This role provides an opportunity to work in a dynamic team environment, supporting the delivery of exceptional client services. The successful candidate will have excellent communication and organizational skills, with a strong attention to detail.Responsibilities:Prepare documents, reports, and presentations for the Client Account Management...
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Service Excellence Manager
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Tbwa ChiatDay Inc Full timeKey ResponsibilitiesThe ideal candidate will be responsible for managing and supervising the customer service team, ensuring excellent user experience, and optimizing product offerings.They will also possess strong leadership skills, effective communication and coordination abilities, and good stress tolerance.Familiarity with competitors' products and...
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Procurement Excellence Manager
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia BASF Asia-Pacific Service Centre SB Full timePurchasing and Logistics Management OpportunityBASF Asia-Pacific Service Centre S/B is seeking a skilled purchasing and logistics manager to join our team. The ideal candidate will have a minimum diploma or degree in Business and/or Economics/Accounting and/or Information System (IT), along with a minimum of 3 years of experience in relevant P2P areas.Key...
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Client Services Lead
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Prudential Hong Kong Limited Full timeAbout the RoleWe are looking for a talented Client Services Lead to join our team at Prudential Hong Kong Limited. As a Client Services Lead, you will be responsible for providing exceptional client service and ensuring that clients receive the highest level of service.Main ResponsibilitiesProvide Excellent Client ServiceCollaborate with Cross-Functional...
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Customer Service Excellence Specialist
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Kongsberg Maritime Full timeKongsberg Maritime is seeking a highly skilled Customer Service Excellence Specialist to join its Customer Services Operations Excellence team. In this role, you will play a pivotal part in ensuring customer satisfaction and optimizing the utilization of engineers.The position reports to the Operations Manager in Kongsberg Malaysia.*Key Responsibilities:*As...
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Service Excellence Professional
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Wealth Mastery Academy Full timeWealth Mastery Academy is seeking a results-oriented and customer-focused Customer Service Executive to drive customer satisfaction and loyalty.About the RoleThis is a unique opportunity for a seasoned professional to develop and implement effective customer service strategies, resulting in improved client satisfaction and loyalty.The Customer Service...
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Service Excellence Officer
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Allianz Popular SL. Full timeAllianz Popular SL is a leading provider of insurance solutions in Malaysia. We are committed to delivering exceptional service and support to our clients. As a Client Care Specialist, you will play a critical role in ensuring that our clients receive the highest level of service and support.Responsibilities:Client Communication: Communicate effectively with...
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Client Service Delivery Manager
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Citibank (Switzerland) AG Full timeKey AccountabilitiesThe successful candidate will be responsible for managing a portfolio of high-profile clients, ensuring their queries are addressed promptly and professionally.Develop and maintain strong relationships with clients through regular communication and collaboration.Provide coaching and guidance to team members to ensure they have the...
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Client Services Director
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Mufg Investorservices Full timeFund Accounting Team LeaderAbout MUFG Investor Services:We offer a unique opportunity to lead a team of experienced professionals in fund accounting, providing high-quality results to our clients.The successful candidate will be responsible for managing client relationships, ensuring service level agreements, and delivering high-quality results to meet...
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Service Excellence Associate
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Recooty Full timeAbout your role as Sales Assistance RepresentativeAs part of our Customer Service / Marketing Department, you will be responsible for delivering high-quality customer service.To assist clients in their needs and development, maintaining good relationships with existing and potential clients.Key qualifications:A non-degree holder or above in all disciplines;...
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Global Client Services Manager
16 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Standard Chartered Full timeStandard Chartered is committed to making a positive difference for our clients and communities. As a Global Client Services Manager, you'll be part of our team that works together with RMs, Product Sales, Operations, and other key internal stakeholders to solve client channel issues and identify opportunities to improve overall service.Your responsibilities...
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Elite Client Service Representative
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Ten Lifestyle Group Full timeWe are seeking a highly motivated and organized individual to join our team as an Elite Client Service Representative. As a key member of our team, you will be responsible for providing exceptional personalized services to our elite clients, managing client relationships, and ensuring timely delivery of services.You will be responsible for developing and...
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Client Services Associate
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia MUFG Investor Services Full timeAbout UsMUFG Investor Services partners with over 480 global investment firms to deliver exceptional results.We offer a range of services, including administration, asset services, banking, and fund financing.Our team is committed to excellence, working together to deliver value to our clients.Key Job Functions:Trade execution and management.Audit and...
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Client Servicing Executive
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia TRIO HAUZ SDN BHD Full timeAbout the JobWe are seeking a seasoned Client Servicing Executive with expertise in Media Planning and Buying to join our team.The ideal candidate will possess a proven track record in managing client relationships, developing effective media strategies, and executing media plans across various platforms.This role demands a blend of client management skills,...
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Client Services Leader
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Mufg Investorservices Full timeResponsibilities and RequirementsIn this critical role, you will be responsible for:Managing fund accounting teams and overseeing the provision of full-range fund administration services.Reviewing and coordinating financial statements and footnotes for audit purposes.Liaising with banks, auditors, brokers, and custodians to ensure smooth service...
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Client Relationship Manager
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia ASTRO Holdings Behad Full timeJoin our Client Relationship Management team at ASTRO Holdings Behad as a Client Relationship Manager.Client Relationship BuildingDevelop an understanding of each client's business landscape, including their financial performance, brands, and challenges.Foster strong relationships with clients and deliver exceptional customer service.As a Client Relationship...
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Client Service Manager
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Publicis Groupe Malaysia Full timeAbout the RoleThis exciting opportunity is for a skilled Media Planner to join our dynamic team at Publicis Groupe Malaysia. As a Media Planner, you will be responsible for developing and implementing media plans that meet the needs of our clients and drive business growth.Key Accountabilities:Build and maintain strong relationships with clients, ensuring...