Current jobs related to Service Excellence Professional - Kuala Lumpur, Kuala Lumpur - Wealth Mastery Academy

  • Accounting Services Professional

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia BASF Asia-Pacific Service Centre SB Full time

    Welcome to BASF Asia-Pacific Service Centre S/B, where we are committed to delivering exceptional business process services that meet the needs of our clients in the Asia Pacific region.We are currently seeking a highly skilled Accounting Services Professional to join our team, responsible for providing expert accounting services to our customers.The ideal...

  • Service Excellence Professional

    5 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia iFAST Global Bank Limited Full time

    What We OfferA supportive and inclusive work environmentOpportunities for career advancement and professional developmentA competitive salary package with benefitsAt iFAST Global Bank Limited, we're dedicated to unlocking community knowledge and providing expert insights directly into each article, started with the help of AI.

  • Service Excellence Expert

    4 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Wealth Mastery Academy (WMA) Full time

    Cultivating Exceptional Customer ExperiencesWealth Mastery Academy (WMA) is committed to delivering exceptional customer experiences through our team of skilled professionals. As a Customer Service Executive, you will play a vital role in creating a positive experience for our customers, ensuring their satisfaction, and fostering long-term...

  • Head of Service Excellence

    6 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia TIME's group Full time

    Job DescriptionWe're seeking a highly experienced Customer Experience (CX) professional to lead our efforts in providing unparalleled service and support to our customers. As the Head of CX, you'll establish the vision for the CX function at TIME's group, driving strategic direction on our approach to customer experience and customer support across multiple...

  • Service Excellence Manager

    4 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia EPOS GLOBAL SOLUTIONS SDN BHD Full time

    About This RoleWe're on a mission to revolutionize the retail and F&B industry with our cutting-edge technology solutions. As a Customer Service Manager at EPOS Global Solutions Sdn Bhd, you'll play a critical role in ensuring exceptional customer experiences and driving continuous improvement in customer satisfaction and service efficiency.Key...

  • Customer Service Professional

    23 hours ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Pan Pacific Service Suites Kuala Lumpur and PARK ROYAL COLLECTION Kuala Lumpur Full time

    This Customer Service Professional role is an exciting opportunity to join our team at Pan Pacific Service Suites Kuala Lumpur and PARK ROYAL COLLECTION Kuala Lumpur. As a key member of our front desk operations, you will be responsible for delivering outstanding customer service and ensuring that our guests have a memorable stay.Responsibilities...

  • Service Excellence Manager

    23 hours ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Refine Group Full time

    About the RoleAs a Senior Service Excellence Manager at Refine Group, you will be responsible for leading and supporting continuous improvement processes and IT enabler tools deployment within our organization.You will lead the yearly project roadmap design and project prioritization with business owners, coordinate project objectives and business case...

  • Service Excellence Representative

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Bybit Full time

    Job FunctionAs a Service Excellence Representative, you will play a vital role in delivering exceptional customer service experiences for our clients. This involves handling client inquiries, resolving issues, and providing product training and support.Key responsibilities include managing client interactions, escalating complex issues to senior...

  • Organizational Excellence Professional

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Excelerate Sdn Full time

    We are seeking an Organizational Excellence Professional to join our team at Excelerate Sdn. As a key member of our Consulting division, you will play a vital role in helping our clients achieve their goals through effective organisational development and improvement.About the RoleYour primary responsibility will be to work with our clients to identify areas...

  • EU Payments Professional

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Commerz Global Service Solutions Full time

    We are seeking a highly motivated EU Payments Professional to join our team at Commerz Global Service Solutions. As a key member of our operations team, you will be responsible for the accurate and timely handling of Letter of Credit.Your primary focus will be on ensuring that all transactions are processed in accordance with the agreed terms and conditions....

  • Service Excellence Lead

    4 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Alba Dental Clinic Full time

    Job DescriptionJob SummaryWe are seeking a dynamic and driven leader to join our team as a Customer Service & Operations Manager. This role requires a strong leader to oversee customer service and operations processes.Key ResponsibilitiesLead & Develop the Customer Service Team – Oversee the contact centre team to ensure outstanding service and seamless...

  • Service Excellence Director

    6 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia TikTok Full time

    The Livestream Team is committed to creating real-time interactive scenes. As a new form of content, Livestream creates value for all parties in the ecology.We are seeking a highly skilled Service Excellence Director to lead our Global Live Streaming Team. As a key member of our team, you will be responsible for managing day-to-day operations, providing...

  • Service Excellence Coach

    5 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia GoGoVan Full time

    Job Summary:We are seeking a Training Executive to join our team at GoGoVan. As a key member of our training team, you will be responsible for developing and delivering training programs to our Customer Service Representatives (CSRs).Key Responsibilities:Develop training solutions that meet the needs of our CSRs.Liaise with our Senior Trainer and Customer...

  • HR Service Excellence Leader

    4 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Samsung Full time

    About the RoleIn this critical role as HR Service Excellence Leader, you will play a vital part in supporting the SSC HR Head and part leads in achieving key improvement initiatives required by HQ. Your responsibilities will include conducting payroll audit activities in compliance with HQ standards and driving operational efficiency through process...

  • Service Excellence Manager

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Sutherland Full time

    Sutherland is a market leader in artificial intelligence, automation, cloud engineering, and advanced analytics. Our team brings together human expertise and AI to develop digital chemistry, unlocking new possibilities and transformative outcomes.About the JobThis role involves overseeing performance and service quality to ensure customer satisfaction,...

  • Telephone Servicing Professional

    23 hours ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Prudential Hong Kong Limited Full time

    Job DescriptionThe Customer Service Executive will be responsible for delivering world-class customer service via telephone. This includes providing polite, professional, and accurate responses to customer inquiries. The ideal candidate will have excellent communication skills, both written and verbal, and the ability to manage customer expectations...

  • Sales and Service Professional

    5 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia AmBank Group Full time

    Ambank Group is committed to providing excellent customer service and creating long-term relationships with our clients. As a Sales and Service Professional, you will play a critical role in achieving this goal by delivering outstanding sales performance and exceptional customer service.Responsibilities:Deliver sales targets for deposit, bancassurance, unit...

  • Sales Professional

    3 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia AEON Credit Service (M) Berhad Full time

    Job DescriptionA Sales Service professional is sought by AEON Credit Service (M) Berhad to fill a challenging role in selling personal loans and credit cards in the Klang Valley area. This opportunity requires individuals with exceptional communication skills, sales acumen, and customer service expertise. As a representative of our esteemed organization, you...

  • Service Excellence Representative

    14 hours ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Experian Health Full time

    We're looking for a talented individual to join our team as a Customer Service Executive. This is a fantastic opportunity to work in a dynamic environment where you can develop your skills and contribute to our success.About the RoleYou will be responsible for managing daily customer orders, responding to customer inquiries, and resolving any issues that may...

  • Financial Services Professional

    4 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Great Eastern Life (Foo Hon Lin Group) Full time

    At Great Eastern Life (Foo Hon Lin Group), we are seeking a talented Financial Services Professional to join our team. As a Life Insurance Adviser & Sales, you will play a crucial role in prospecting, advising, and selling life insurance options to clients.The ideal candidate will possess excellent communication and interpersonal skills, as well as a...

Service Excellence Professional

1 week ago

Kuala Lumpur, Kuala Lumpur, Malaysia Wealth Mastery Academy Full time

Wealth Mastery Academy is seeking a results-oriented and customer-focused Customer Service Executive to drive customer satisfaction and loyalty.

About the Role

This is a unique opportunity for a seasoned professional to develop and implement effective customer service strategies, resulting in improved client satisfaction and loyalty.

The Customer Service Executive will be responsible for providing expert guidance on our products and services, resolving complex issues, and driving process improvements.

Main Responsibilities:
  • Customer Support Strategy:
  • DEVELOP AND IMPLEMENT CUSTOMER SUPPORT STRATEGIES TO ENHANCE CLIENT SATISFACTION AND LOYALTY.
  • Product Knowledge:
  • STAY UPDATED ON OUR PRODUCTS, SERVICES, AND PROMOTIONS TO PROVIDE ACCURATE INFORMATION TO CLIENTS.
  • Issue Resolution:
  • INVESTIGATE AND RESOLVE CLIENT COMPLAINTS AND SERVICE ISSUES, ENSURING SOLUTIONS ARE PROVIDED IN A TIMELY AND SATISFACTORY MANNER.
Requirements:
  • Education:
  • A high school diploma or equivalent required; a bachelor's degree or customer service certification is a plus.
  • Experience:
  • Proven experience in customer service or a related field (typically 1-2 years).
  • Experience in developing customer support strategies and providing expert guidance.
  • Skills:
  • Excellent analytical and problem-solving skills.
  • Strong leadership and communication abilities.
  • Ability to drive results and improve processes.