Telephone Servicing Professional

Job Summary:We are seeking a skilled Customer Service Representative to join our Prudential Contact Centre team. As a Telephone Servicing Professional, you will be responsible for providing world-class customer service, meeting and exceeding customer standards and expectations.You will work closely with the team to identify and resolve service gaps,...

The Telephone Support Agent role at Prudential requires individuals who are passionate about delivering exceptional customer service. As a key member of our Contact Centre team, you will be responsible for managing customer expectations, displaying ownership for customer requests, and providing a polite, professional, and accurate response.Key...

In this role, you will be responsible for providing superior customer service via telephone, resolving issues promptly, and promoting products effectively.Core ResponsibilitiesAttend outbound and inbound calls with a friendly demeanor, addressing customer concerns and resolving complaints satisfactorily.Process administrative tasks, such as responding to...

About UsWe are Prudential Hong Kong Limited, a leading insurance company dedicated to providing innovative solutions to our customers.Our team is passionate about delivering exceptional customer service and ensuring that our customers receive the highest level of care and attention at all times.We believe in creating a positive and inclusive work environment...

RequirementsAt least Diploma or Degree in any field from a recognized college or university.Preferably 1 year of working experience in a call center and/or customer service role in the servicing industry.Experience in handling international calls will be an added advantage.Fresh graduates who are looking for challenges in customer service are encouraged to...

As a Customer Service Executive at Prudential, you will be responsible for providing an efficient and high-quality telephone servicing facility to customers.Key Responsibilities:Deliver world-class customer service via telephoneProvide polite, professional, and accurate responsesManage customer expectations and display ownership for customer requestsYou will...

Key ResponsibilitiesDeliver world-class customer service via telephone.Provide a polite, professional, and accurate response.Manage customer's expectations and display ownership for customer's requests.Liaise with appropriate departments to resolve issues brought up by customers.Keep up-to-date on new or enhanced products/services in order to maintain a high...

Job Overview:We are seeking an experienced Customer Service Executive to join our team at Prudential. As a key member of our Contact Centre, you will play a vital role in ensuring that our customers receive high-quality service and support.Responsibilities include:Providing exceptional customer service via telephone and other communication channels.Managing...

The Executive Customer Care Professional is responsible for providing exceptional customer experiences through timely and effective resolution of customer inquiries.Key Responsibilities:Deliver world-class customer service via telephoneManage customer expectations and display ownership for customer requestsA strong understanding of customer needs and...

At Prudential Hong Kong Limited, we are seeking a highly motivated and customer-focused Customer Service Executive to join our team.Job Description:The successful candidate will be responsible for providing world-class customer service via telephone, managing customer expectations, and displaying ownership for customer requests.Deliver exceptional customer...

Job Description:The position of Customer Service Executive at Prudential is focused on providing high-quality telephone servicing to customers, meeting and exceeding their expectations.The key responsibilities include delivering world-class customer service via telephone, managing customer expectations, and liaising with appropriate departments to resolve...

Job DescriptionThe role of the Telephone Servicing Specialist is to provide an efficient and high-quality telephone servicing facility to customers by meeting and exceeding their expectations.To achieve this, the incumbent will be responsible for delivering world-class customer service via telephone, providing a polite, professional, and accurate response,...

At Prudential, we are committed to providing world-class customer service. Our Contact Centre page is the first point of contact for our customers, and as a Customer Service Representative, you will be responsible for delivering exceptional service via telephone.Key Responsibilities:Customer Interaction: Respond to customer inquiries, resolve issues, and...

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About the Role:This Telephone Servicing Professional will play a vital part in providing an efficient and high-quality telephone servicing facility to customers. As part of the team, you will be responsible for achieving Service Level Agreements (SLAs) and maintaining cost-effective management.Your key performance indicators will include financial...

At Prudential, we strive to be partners for every life and protectors for every future. Our purpose drives everything we do by creating a culture in which diversity is celebrated and inclusion assured.We are seeking an exceptional Customer Service Specialist to join our team! As a key member of our Contact Centre, you will play a vital role in delivering...

The Service Excellence Professional is responsible for ensuring that all customer interactions are handled with the highest level of professionalism and courtesy. As a Service Excellence Professional, you will be required to:To respond to customer inquiries and provide information on our products and servicesTo resolve customer complaints and issues promptly...

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Ambank Group is committed to providing excellent customer service and creating long-term relationships with our clients. As a Sales and Service Professional, you will play a critical role in achieving this goal by delivering outstanding sales performance and exceptional customer service.Responsibilities:Deliver sales targets for deposit, bancassurance, unit...