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Service Excellence Manager

2 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia Tbwa ChiatDay Inc Full time
Key Responsibilities

The ideal candidate will be responsible for managing and supervising the customer service team, ensuring excellent user experience, and optimizing product offerings.

They will also possess strong leadership skills, effective communication and coordination abilities, and good stress tolerance.

Familiarity with competitors' products and services is essential, as well as a proactive work attitude and innovative spirit.