IT Service Desk Representative

Job OverviewWe are seeking a highly skilled and customer-focused Digital Customer Experience Agent to join our team at Blacksire, a leading digital solutions company. In this role, you will be responsible for delivering exceptional customer service to our clients, ensuring their needs are met and exceeded.

Cosmo Goodness Sdn Bhd is seeking a highly motivated Customer Service Professional to join our team. As a sales representative, you'll be responsible for delivering exceptional customer service and driving sales growth. This is an excellent opportunity to develop your skills in sales and customer service and work with a forward-thinking company.Main...

Job DescriptionThis role is designed for a highly motivated and results-driven individual to join Hiredly X as a Sales Consultant. As a key member of our sales team, you will be responsible for identifying and pursuing new business opportunities, building strong relationships with clients, and driving revenue growth.About the RoleDevelop and execute sales...

We're looking for a talented Health and Wellness Consultant to join our team at Cosmo Goodness Sdn Bhd. As a customer-facing representative, you'll play a key role in selling our health products and services to customers. This is an exciting opportunity to grow your career in sales and work with a dynamic team.Main Responsibilities:Provide expert advice on...

We're looking for a talented Graduate Sales Associate to join our team at Cosmo Goodness Sdn Bhd. As a customer-facing representative, you'll play a key role in selling our health products and services to customers. This is an exciting opportunity to grow your career in sales and work with a dynamic team.Main Responsibilities:Provide excellent customer...

**Job Summary** - Responsible to execute, monitor and ensure all users’ tickets are received, recorded, 1st level troubleshooting and or channel to respective support group in providing required IT support and services. - Responsible to maintain, support and ensure the availability and response time performance of the IT Service Desk within acceptable...

**Job Title**: Service Desk Analyst (English + Mandarin) **Location**:Kuala Lumpur, Malaysia **Experience**:3 to 8 Yrs **Desired Competencies (Technical/Behavioral Competency)** **Must-Have** - Strong English & Mandarin Communication and inter-personal skills. - Should have good experience in troubleshooting hardware issues for both desktops and laptops. -...

**Job Summary** - Responsible to execute, monitor and ensure all users’ tickets are received, recorded, 1st level troubleshooting and or channel to respective support group in providing required IT support and services. - Responsible to maintain, support and ensure the availability and response time performance of the IT Service Desk within acceptable...

**Responsibilities**: Objetivo: Somos un grupo líder de resorts y vacation club, estamos buscando un agente de soporte de nível 1 para el Service Desk, altamente motivado, para proporcionar la primera línea de soporte técnico a los empleados internos. Para tener éxito debes tener una mezcla de habilidades técnicas y de servicio al cliente y ser un...

About the RoleWe are looking for an experienced IT Service Desk Supervisor to join our team at HCLTech.Key Deliverables:Manage and monitor Service Desk performance metrics.Lead by example and foster teamwork within the Service Desk team.Develop and implement process improvements to enhance service quality and efficiency.The successful candidate will have a...

Job Title: IT Service Desk Analyst **Job Type**: 12 Months, Extendable Job Location: Kuala Lumpur **Job Description**: Responsible for the execution and delivery of IT Helpdesk services, project delivery and end user service excellence. Ensure reported cases are properly closed and meet the SLA between IT and business. Attend tickets on ID/Access...

**Title : Front Desk cum Admin** Location : Lowyat KL Working Days : Follow retail hour - 6 days per week - 10.30am - 8.00pm Nature of Business : Established IT & Home appliances company - Handle walk in customers to assist them on product enquiries & complaints - Ensure the top and good service provided to the customers - Will check for products stocks /...

We are seeking a skilled IT professional to join our Service Desk team as a Service Desk Support Specialist. In this role, you will provide first-level technical support to end-users, troubleshoot hardware and software issues, and manage service requests.You will have the opportunity to work in a collaborative environment, collaborating with various...

This is an excellent opportunity for an IT professional to take on a leadership role and make a significant impact on our IT Service Desk team's performance. As the IT Service Desk Team Manager, you will be responsible for leading a team of technical experts in providing exceptional service to our customers.The ideal candidate will have a proven track record...

We are seeking a proactive and experienced IT Service Desk Team Manager to lead and manage our IT Service Desk team. The ideal candidate will be responsible for ensuring high-quality service delivery, efficient incident and request management, and continuous improvement of service desk operations. This role demands strong leadership, customer service...

The Service Desk Operations Director will be responsible for driving process improvements to enhance efficiency and effectiveness of the service desk. They will collaborate with Problem, Change, and Incident Management teams to ensure seamless ITSM integration.The successful candidate will also build and maintain strong relationships with internal...

Job DescriptionIn this Helpdesk Leadership Position, you will be responsible for leading our IT Service Desk team to ensure seamless delivery of technical support services to our customers.Main Accountabilities:Oversee all aspects of Service Desk operations.Develop and maintain a comprehensive training plan for Service Desk agents.Ensure smooth shift...

Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Nirvana Asia. As a key member of our front desk operations, you will be responsible for delivering exceptional guest experiences and ensuring seamless service delivery.Key Responsibilities:Welcoming guests upon arrival and ensuring a smooth check-in...

**A Leading European Company Providing Hydraulic Solutions for Trucks (Kuala Lumpur)** The role reports to the CIO and is responsible for leading the Global Service Desk. The team size will initially be 4-5 by year’s end. Pay: From RM15,000.00 per month Schedule: - Day shift **Education**: - Bachelor's (preferred) **Experience**: - leading a global...

Job Description: - The Service Desk provides a single point of contact for all IT related problem and enquiries. - Service Desk takes responsibility of the total end to end management of all calls (from the initial contact, until the call is closed) and provides End to End Tier 1 Incident Management support for all Prudential infrastructure related problem...

The Service Desk provides a single point of contact for all IT related problems and inquiries. Service Desk takes responsibility for the total end to end management of all calls (from the initial contact, until the call is closed) and provides End to End Tier 1 Incident Management support for all Prudential infrastructure-related problem and queries. - To...

**Responsibilities**: Nature of Business: IT service and solution provider Location: Industrial Park Subang, Subang Jaya (Must have transport) Position: Customer Support Salary Range: RM2,400- RM2,800 (Based on experience/ knowledge related) Working Days: Normal day & normal working hours (5 days | 9:00am - 6.00pm) Task: - Checking of the warranty for...

We are looking for a highly skilled Front Desk Coordinator to join our team at Pan Pacific Service Suites Kuala Lumpur and PARK ROYAL COLLECTION Kuala Lumpur. As a Front Desk Coordinator, you will be responsible for providing exceptional customer service to our guests, responding to guest inquiries, and resolving any issues promptly and professionally.You...

At Getronics, we are seeking a highly skilled Technical Service Desk Manager Lead to join our team. This role demands strong leadership, customer service orientation, and technical knowledge to maintain operational excellence and align with ITIL best practices.The ideal candidate will be responsible for ensuring high-quality service delivery, efficient...

**Responsibilities**: **Do you have what it takes to join us?** **Job Purpose** **Key Accountabilities** **1) Financials** Adhere to PETRONAS Digital's operational standards and guidelines by practicing cost transparency, accurate charging and timely reporting to maintain good financial health for the department. **2) Incident and Request Management** -...