Global Service Desk Manager

**A Leading European Company Providing Hydraulic Solutions for Trucks (Kuala Lumpur)** The role reports to the CIO and is responsible for leading the Global Service Desk. The team size will initially be 4-5 by year’s end. Pay: From RM15,000.00 per month Schedule: - Day shift **Education**: - Bachelor's (preferred) **Experience**: - leading a global...

**A Leading European Company Providing Hydraulic Solutions for Trucks (Kuala Lumpur)** The role reports to the CIO and is responsible for leading the Global Service Desk. The team size will initially be 4-5 by year’s end. Pay: From RM15,000.00 per month Schedule: - Day shift **Education**: - Bachelor's (preferred) **Experience**: - leading a global...

A Leading European Company Providing Hydraulic Solutions for Trucks (Kuala Lumpur)The role reports to the CIO and is responsible for leading the Global Service Desk. The team size will initially be 4-5 by year's end.Pay: From RM15,000.00 per monthSchedule: Day shiftEducation: Bachelor's (preferred)Experience:- leading a global or regional Service Desk: 10...

A Leading European Company Providing Hydraulic Solutions for Trucks (Kuala Lumpur)The role reports to the CIO and is responsible for leading the Global Service Desk. The team size will initially be 4-5 by year's end.Pay: From RM15,000.00 per monthSchedule: Day shiftEducation: Bachelor's (preferred)Experience:- leading a global or regional Service Desk: 10...

**The Opportunity** An exciting Service Desk role has just become available at one of Australia's most respected global insurance. Our client is growing their team of Desk side Support Technicians. You are part of a team responsible for administering and supporting multiple & single domain environments with large numbers of end-users. One of the main...

Job Title: IT Service Desk Analyst **Job Type**: 12 Months, Extendable Job Location: Kuala Lumpur **Job Description**: Responsible for the execution and delivery of IT Helpdesk services, project delivery and end user service excellence. Ensure reported cases are properly closed and meet the SLA between IT and business. Attend tickets on ID/Access...

Day to day as an executive and tier 1 support Providing desk side support including white glove service to executive team and on site level 1 support to users - Imaging and re-imaging laptops and desktops setting it up with required configurations for new and existing users. - Diagnosing, troubleshooting and solving hardware (PCs, Printers), software and...

As a Senior Service Desk Team Analyst, you will support the operational execution of the Global Service Desk to ensure dentsu provides exceptional Customer Service. Working with market-leading ITSM Service Management tools, you will be part of the Global Service Desk that supports dentsu offices across APAC. Supporting the latest technologies within a...

Support the running of the regional BPO service performance & governance framework. Support the development and governance of continuous improvement initiatives in the Region Job Title: Service Desk Analyst **Job Description**: - About Dentsu - Led by Dentsu Group Inc. (Tokyo: 4324; ISIN: JP3551520004), a pure holding company established on January 1,...

Support the running of the regional BPO service performance & governance framework. Support the development and governance of continuous improvement initiatives in the Region. As a Service Desk Team Analyst in our Kuala Lumpa office you will support the operational execution of the Global Service Desk to ensure DAN provides exceptional Customer Service....

Job Title: IT Service Desk AnalystJob Type: 12 Months, ExtendableJob Location: Kuala LumpurJob Description:Responsible for the execution and delivery of IT Helpdesk services, project delivery and enduser service excellence.Ensure reported cases are properly closed and meet the SLA between IT and business.Attend tickets on ID/Access management. This covers ID...

_This person will need to know how to set up the customer service centre as he/she will need to set up in another region in the near future. _ - ITIL and ITSM tools is a must!_ - Working mode: Onsite_ **Roles and Responsibilities**: - **Leadership and Management**: Lead, mentor, and manage the service desk team, fostering a positive and productive work...

Day to day as an executive and tier 1 support Providing desk side support including white glove service to executive team and on site level 1 support to users Imaging and reimaging laptops and desktops setting it up with required configurations for new and existing users. Diagnosing, troubleshooting and solving hardware (PCs, Printers), software and network...

**The Opportunity** An exciting Service Desk role has become available at one of Australia's most respected global insurance companies. Our client is growing their team of Deskside Support Technicians. You are part of a team responsible for administering and supporting multiple & single domain environments with large numbers of end-users. One of the main...

Demonstrate an in-depth grasp of the solutions, configurations, and networks implemented for managed customers. - Manage escalations from the 1st level Service Desk following established procedures. - Efficiently resolve customer incidents within defined Service Level Agreements (SLAs). - Execute maintenance and configuration changes, meticulously adhering...

As a Senior Service Desk Team Analyst, you will support the operational execution of the Global Service Desk to ensure dentsu provides exceptional Customer Service. Working with market-leading ITSM Service Management tools, you will be part of the Global Service Desk that supports dentsu offices across APAC. Supporting the latest technologies within a...

The OpportunityAn exciting Service Desk role has become available at one of Australia's most respected global insurance companies. Our client is growing their team of Deskside Support Technicians. You are part of a team responsible for administering and supporting multiple & single domain environments with large numbers of end-users. One of the main...

Support the running of the regional BPO service performance & governance framework. Support the development and governance of continuous improvement initiatives in the Region. As a Service Desk Team Analyst in our Kuala Lumpa office you will support the operational execution of the Global Service Desk to ensure DAN provides exceptional Customer Service....

**Key Responsibilities**: - Develop and manage retail marketing team to support the marketing plan and achieve business objectives. - Develop and implement integrated marketing plans to drive sales and brand awareness of our Global Brands across both online and offline retail channels. - Collaborate with the sales and operation team to create and execute...

Key Responsibilities: Develop and manage retail marketing team to support the marketing plan and achieve business objectives. Develop and implement integrated marketing plans to drive sales and brand awareness of our Global Brands across both online and offline retail channels. Collaborate with the sales and operation team to create and execute promotional...