Current jobs related to Global Service Desk Manager - Kuala Lumpur - Gogobuddy Recruitment


  • Kuala Lumpur, Malaysia Ssquad Global Full time

    Day to day as an executive and tier 1 support Providing desk side support including white glove service to executive team and on site level 1 support to users - Imaging and re-imaging laptops and desktops setting it up with required configurations for new and existing users. - Diagnosing, troubleshooting and solving hardware (PCs, Printers), software and...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Miki Travel Asia Full time

    The Help Desk Analyst Lead role at Miki Travel Asia is responsible for leading a team of help desk analysts in providing technical support to customers.Key Responsibilities:Lead a team of help desk analysts in providing technical support to customers.Develop and implement training programs for help desk analysts.Collaborate with internal teams to resolve...

  • Service Desk Analyst

    2 weeks ago


    Kuala Lumpur, Malaysia Dentsu Aegis Network Full time

    Support the running of the regional BPO service performance & governance framework. Support the development and governance of continuous improvement initiatives in the Region Job Title: Service Desk Analyst **Job Description**: - About Dentsu - Led by Dentsu Group Inc. (Tokyo: 4324; ISIN: JP3551520004), a pure holding company established on January 1,...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Orsted Asia Pacific Full time

    Orsted Asia Pacific invites applications for a Technical Support Consultant to join its Global Service Desk team. The ideal candidate will have a technical background in IT and experience with Windows 10, MS AD, MFA, Azure, Office 365.The selected candidate will be responsible for dispatching tickets, providing phone and chat support, and advising users on...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Novozymes AS, part of Novonesis Group Full time

    We are seeking a skilled Technical Support Engineer to join our team at Novozymes A/S, part of Novonesis Group. As a Technical Support Engineer, you will play a critical role in resolving complex technical issues and providing high-quality support to our global users.Key Responsibilities:Resolve technical issues via phone, email, or remote desktop...


  • Kuala Lumpur, Malaysia TG Human Resource Services Sdn. Bhd. Full time

    Demonstrate an in-depth grasp of the solutions, configurations, and networks implemented for managed customers. - Manage escalations from the 1st level Service Desk following established procedures. - Efficiently resolve customer incidents within defined Service Level Agreements (SLAs). - Execute maintenance and configuration changes, meticulously adhering...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Ørsted Full time

    Service Desk Team MemberWe are looking for a highly motivated and skilled individual to join our Service Desk team as a Service Desk Analyst. In this role, you will be responsible for providing technical support to users via phone and chat, as well as dispatching tickets and ensuring that calls are recorded and solutions communicated.As a Service Desk...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Doherty Full time

    About the Opportunity">We're seeking an experienced technical professional to join our service desk team in London and Kuala Lumpur.This is a unique chance to contribute to the growth and evolution of our global managed services function, working closely with our Professional Services team to deliver cloud infrastructure and modern workplace support.Your Key...


  • Kuala Lumpur, Malaysia Diebold Nixdorf Full time

    **Position Overview**: **Key Responsibilities**: - Provides front-line, supervision to a Service Desk team. - Within defined operational guidelines, completes technical and administrative tasks. - Ensures compliance with established Service Desk and company standards, policies and procedures. - Assigns tasks and verifies accuracy of work, establishes...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Getronics Full time

    Getronics Federal Territory of Kuala Lumpur, MalaysiaService Desk Team ManagerWe are seeking a proactive and experienced IT Service Desk Team Manager to lead and manage our IT Service Desk team. The ideal candidate will be responsible for ensuring high-quality service delivery, efficient incident and request management, and continuous improvement of service...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Getronics Full time

    We are seeking a proactive and experienced IT Service Desk Team Manager to lead and manage our IT Service Desk team. The ideal candidate will be responsible for ensuring high-quality service delivery, efficient incident and request management, and continuous improvement of service desk operations. This role demands strong leadership, customer service...

  • Service Desk Analyst

    2 weeks ago


    Kuala Lumpur, Malaysia Cardtrend Systems Sdn BHd Full time

    We are looking for a dynamic, energetic individual who would be able to work in an IT Service Desk environment within our Managed Services Department. Within the department, you will be working closely with 3 functional individual/ team (Resolver Group) which are the Service Desk Analyst (Level 1), Service Desk Onsite Engineer (Level 2), 3rd Party/Vendor...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Getronics Full time

    We are seeking an experienced and proactive IT Service Desk Team Leader to manage and lead our IT Service Desk team. The ideal candidate will be responsible for ensuring high-quality service delivery, efficient incident and request management, and continuous improvement of service desk operations.Key Responsibilities:Manage a small to medium-sized team to...

  • Service Desk

    3 weeks ago


    Kuala Lumpur, Malaysia Tentacle Technologies MSC Sdn. Bhd Full time

    **Position: IT Support - L1 Service Desk** **Required**: - 1 - 2 years of experience in supporting enterprise technologies or equivalent - Customer service experience - intermediate knowledge skills of L1 service desk support/ L1 Technical Support - Microsoft Office Apps, Snow ticketing tools - Education Level - Diploma or higher or equivalent experience -...


  • Kuala Lumpur, Malaysia NOV Inc. Full time

    Job Description IT Service Desk Technician **Summary** Do you have a passion for solving a variety of technical issues? Are you enthusiastic and process-driven? Do you love working with others to find solutions? If this interests you, we are looking for a Service Desk Technician with a real desire to provide our internal customers with the highest quality...

  • Operation Manager

    8 hours ago


    Kuala Lumpur, Malaysia CLL Systems Full time

    **JOB DESCRIPTIONS**: - Regularly monitor, review, and analyze operational and performance based metrics to determine/recommend opportunities for improvement and/or training initiatives - Ensure Shift Leads (Day, Swing, and Mid shifts) are apprised of the service level performance (metrics), planned/unplanned outages, ongoing Engineering initiatives, and...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Glory Ltd. Full time

    Service Desk AnalystDepartment: IS - Service DeliveryEmployment Type: Permanent - Full TimeLocation: Malaysia/Kuala LumpurReporting To: Service Desk Team LeaderCompensation: RM4,500 - RM6,500 / monthDescriptionWe're currently looking for a Service Desk Analyst to join our team.The Service Desk Analyst is the first line of support for Glory and the service...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Datacom Full time

    Datacom Kuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaService Desk AnalystGet AI-powered advice on this job and more exclusive features.Our PurposeHere at Datacom, we connect people and technology to solve challenges, create opportunities and discover new possibilities for our communities.The Nitty GrittyWe have over 6,200 people across our global...

  • Service Desk Analyst

    8 hours ago


    Kuala Lumpur, Malaysia Wipro Limited Full time

    Kuala Lumpur, Malaysia - Tech Hiring - 3065082 **Job Description**: **Service Desk Support L1** Key skills required for the job are: SD - Service Desk Support-L1, (mandatory) - As an Engineer, you are responsible for providing support for troubleshooting requirements in the Engineering, Infrastructure service or Product/Package Implementation space. -...

  • Service Desk Analyst

    2 weeks ago


    Kuala Lumpur, Malaysia amIT Global Solutions Sdn Bhd Full time

    Service Desk Analyst Duration : 6 Months extandable contract (will convert to permanent after one year or before as per performance) Duration : Direct Contract with Client, Salary+ Client benefits Providing technical first level support for multiple projects. - Receiving end user calls - Provide first level resolutions for EUC and Business Applications -...

Global Service Desk Manager

1 month ago


Kuala Lumpur, Malaysia Gogobuddy Recruitment Full time

**A Leading European Company Providing Hydraulic Solutions for Trucks (Kuala Lumpur)**

The role reports to the CIO and is responsible for leading the Global Service Desk. The team size will initially be 4-5 by year’s end.

Pay: From RM15,000.00 per month

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- leading a global or regional Service Desk: 10 years (preferred)

**Language**:

- Mandarin (preferred)