Gallery Experience Director

4 days ago


Petaling Jaya, Selangor, Malaysia Sime Darby Property Full time

Job Description:

About the Role

We are seeking a skilled and experienced professional to lead our Sales Gallery team in delivering exceptional customer experiences. As the Gallery Experience Director, you will be responsible for elevating our gallery experience as the best-in-class amongst key retail players.

Key Responsibilities:
  • Develop and implement strategies to enhance customer journeys, ensuring a positive experience at the gallery.
  • Lead a dynamic sales team, focusing on strong skills development, continuous feedback, and operational excellence.
  • Ensure the gallery operates efficiently, complies with company standards, and delivers flawless execution.
  • Plan and develop training requirements to improve team competency, soft-skills, and grooming.

Requirements:

  • Bachelor's Degree or equivalent.
  • Minimum 5 years of sales or related experience, including leadership roles and managing outcomes.
  • Proven ability to drive transformation, command respect, and lead big teams.
  • Strong understanding of sales operations, retail environment, and customer dynamics.


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