Customer Support and Sales Executive

4 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia INTERSPACE DIGITAL MALAYSIA SDN BHD Full time
About Us
Interspace Digital Malaysia Sdn Bhd operates the largest CPA (cost per action) affiliate marketing network in Japan and South East Asia with the brand known as Accesstrade. We have connected with over 15,600 campaigns and 1.1 million publishers over the years. Our Malaysian company was officially launched in 2018. As a key member of our team, you will play a crucial role in supporting both advertisers and publishers to achieve their sales and commission goals.

Job Overview
This is an exciting opportunity for a motivated individual to join our team as a Campaign Performance Executive. In this role, you will work closely with our team managers to develop media plans for campaigns, handle small to mid-size accounts, and prepare reports on account performance status. You will also be responsible for giving campaign updates in a timely manner and responding to inter-team requests. Additionally, you will assist in maintaining a good team dynamic and collaborate with other teams to achieve shared goals.

Responsibilities
  • Develop media plans for campaigns under the guidance of team managers.
  • Manage small to mid-size accounts and achieve target growth.
  • Prepare end of the month campaign reports, analyses, and presentations.
  • Prepare proposals for prioritized campaigns.
  • Prepare reports on account performance status.
  • Provide campaign updates and respond to inter-team requests.
  • Ensure timely payment processing and validate accounts.
  • Maintain up-to-date media kits.
  • Contribute to team KPI achievement and suggest solutions.
  • Support team managers in market analysis, case studies, and workshop creation.


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