Sales and Service Leader

3 days ago


Kuala Kubu Baharu, Selangor, Malaysia Hiredly X Full time

Hiredly X is a dynamic and fast-paced fashion retailer with a passion for delivering exceptional customer service and quality products. We are seeking a Store Manager to join our team who shares our vision and values.

About the Job:
  1. You will be responsible for achieving and exceeding sales targets and profitability goals for the store.
  2. You will monitor sales performance metrics (KPI) such as daily revenue, conversion rates, and average basket size.
  3. You will manage all day-to-day store operations, including opening and closing procedures, cash handling, and POS system accuracy.
Your Key Responsibilities:
  1. Leading and managing a team of sales associates to deliver exceptional customer service.
  2. Implementing effective sales strategies and in-store promotions to drive sales growth.
  3. Managing inventory levels and conducting regular stocktakes.
What We're Looking For:
  1. A diploma or degree in retail management, business administration, or a related field.
  2. At least 3-5 years of experience in retail management, preferably in the fashion or apparel industry.
  3. Proven ability to meet sales targets and manage store operations.
  4. Strong leadership, communication, and interpersonal skills.
  5. Excellent customer service and problem-solving abilities.
  6. Proficient in retail management software and Microsoft Office (Excel, Word, PowerPoint).
  7. Passionate about fashion and keeping up with trends.
  8. Results-oriented and proactive in identifying solutions.
  9. Strong organizational skills and ability to multitask.


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