Business Development Manager
7 days ago
At Datadot Software Solution, we are a dynamic global Information Technology Services & Solutions company dedicated to delivering exceptional IT Services, Solutions, and Consulting to our esteemed clients worldwide.
We offer cost-effective and high-quality solutions tailored to meet the diverse needs of organizations, from start-ups to SMEs and MNC Enterprises. Our mission is to provide reliable, innovative, and efficient solutions that exceed our clients' expectations.
The Role
You will be responsible for:
- Handling inbound calls and emails with professionalism and finesse.
- Achieving fluency in Mandarin / Chinese / Cantonese is highly desirable.
- Ensuring strong customer satisfaction by resolving inquiries and requests efficiently.
- Collaborating with internal teams to facilitate prompt and accurate order processing and delivery.
- Elevating customer feedback as required.
- Diligently pursuing new business opportunities through lead follow-up and research on target clients.
- Meeting potential clients to understand their needs and providing relevant solutions.
- Managing the sales process to close new business opportunities effectively.
- Nurturing strong relationships with existing clients.
- Consistently meeting and exceeding weekly and monthly activity and revenue targets.
Ideal Profile
- You possess at least 2 years of experience in a B2B Sales Customer Service role, preferably within the Consulting and IT Services industry or any similar field.
- You excel in interpersonal communication, written, and verbal skills.
- You maintain a keen eye for detail and deliver work of the highest standard.
- You enjoy finding creative solutions to complex problems.
- You are a strong team player capable of managing multiple stakeholders.
What's on Offer?
- Flexible working options available.
- Leadership opportunities for growth and development.
- A chance to join a market leader in the consulting sector.
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