Investigation Specialist

2 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia Prudential Hong Kong Limited Full time
About Us

Prudential Hong Kong Limited is a leading insurance company committed to providing innovative solutions to meet the evolving needs of our customers. Our mission is to build long-term relationships with our policyholders based on trust, respect, and excellent service.

In this role, you will play a key part in helping us achieve our goal by ensuring that all claims are processed fairly and efficiently. If you have a strong passion for delivering exceptional customer service and a keen eye for detail, we encourage you to apply

Responsibilities include:
  1. Investigating claims and identifying potential issues.
  2. Collaborating with internal teams to resolve claims-related queries.
  3. Providing timely and accurate updates to customers on claim progress.
  4. Identifying areas for process improvement and implementing changes as needed.

Requirements:
  • 1-2 years of experience in claims handling or a related field.
  • Excellent communication and problem-solving skills.
  • Ability to work under pressure and meet deadlines.


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