Head of Operational Excellence
4 days ago
Pinkcollar Employment Agency is a leading recruitment agency focused on revolutionizing the hiring of migrant domestic workers with integrity, fairness, and impact.
Salary PackageThe compensation package for this role includes a salary range of RM7,000 - RM9,000, commensurate with skills, background, and experience.
Job SummaryWe are seeking a seasoned leader to drive operational strategy and execution at Pinkcollar Employment Agency. The ideal candidate will have 5-8 years of experience in operations, finance, or strategy and possess strong financial acumen, commercial mindset, and leadership skills.
Key Responsibilities- Financial Management: Oversee Pinkcollar's finance and accounting function, ensuring effective management of financial resources, including working capital.
- Strategic Support: Provide high-level support to the CEO, including managing key operational and strategic tasks, overseeing board meeting documentation, driving impact and financial reporting, and preparing presentation materials that support executive decision-making and stakeholder engagement.
- Operational Strategy: Develop and implement operational strategies to enhance team efficiency and operations scalability, set realistic operational targets, track progress, and ensure execution within set deadlines.
- Regulatory Compliance: Oversee and ensure company compliance with licensing, audits, taxation, and human resource regulations.
- Team Leadership: Lead, mentor, and develop the team to strengthen their capabilities while setting clear performance expectations and ensuring accountability to business goals.
- Project Management: Drive and coordinate strategic initiatives across internal teams.
- A results-driven professional with a proactive attitude, strong problem-solving skills, and a passion for operational and commercial success.
- Proven experience managing financial resources and making data-driven decisions.
- Strong leadership and execution skills with the ability to handle multiple projects and meet deadlines.
- Strong emotional intelligence and verbal and written communication skills, with the ability to articulate ideas clearly and influence stakeholders at all levels.
-
Head of Operational Excellence
15 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Morgan Philips Group Full timeWe are Morgan Philips Group, a leading financial institution dedicated to delivering exceptional services. Our team of professionals strives to maintain the highest standards of professionalism in our operations.Job RequirementsThe Head of Operational Compliance must possess strong leadership and communication skills, attention to detail, and the ability to...
-
Head of Customer Excellence
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Tata Consultancy Services Full timeHead of Customer Excellence plays a crucial role in a service company, acting as a bridge between customers and the organization. Their primary responsibility is to ensure customer satisfaction and loyalty by understanding customer needs, resolving issues, and advocating for their interests within the company.Key Roles and Responsibilities:Voice of the...
-
Head, Customer Excellence and Solutions
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Prudential Hong Kong Limited Full timeHead, Customer Excellence and Solutions page is loadedHead, Customer Excellence and SolutionsApply locations Kuala Lumpur (Takaful) time type Full time posted on Posted 30+ Days Ago job requisition id 24090324Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in...
-
Head of Operations
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Salient Group Full timeHead of Operations (Fintech Securities Trading, MNC)As the Head of Operations, you will be responsible for the operations of a motivated and proficient team, in terms of corporate action, settlements, the entire life cycle of a trade - in a discount trading brokerage environment.You will lead a talented team of professionals to develop and execute operations...
-
Global Head of Procurement Excellence
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia SWIFT Full timeAbout UsWe're the world's leading provider of secure financial messaging services, headquartered in Belgium. We innovate diligently, test exhaustively, then implement fast, reflecting the complexity and diversity of the financial ecosystem.Job SummaryThe Head of Procurement and Business Services will lead an international team, shaping and implementing a...
-
Head of Culinary Operations
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Hyatt Full timeJob DescriptionAs a key member of our team, the Head Chef will play a crucial role in ensuring the highest standards of food quality and presentation. The successful candidate will have a strong background in culinary arts, with excellent leadership and communication skills.The ideal candidate will have experience in managing kitchen operations, including...
-
Head of Operations Strategic Lead
15 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Shopee Full time**Job Description:**We are seeking a seasoned Operations Leader to join our team. As the Head of Operations, you will be responsible for overseeing and optimizing end-to-end operational functions across multiple departments, including Customer Service, Debt Collections, Operations Excellence, Business Intelligence (Ops), Workforce Management, KYC/Name...
-
Kuala Lumpur, Kuala Lumpur, Malaysia Zurich 56 Company Ltd Full timeAbout the RoleThe Head of Business Strategy & Performance Management will be responsible for developing and implementing strategic plans to drive business growth and performance.Main ResponsibilitiesStrategic Planning: Developing business cases for distribution initiatives, analyzing market research, and monitoring market share.Performance Management:...
-
Head of IT Operation
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Tune Protect Group Berhad Full timeThe Head of IT Operations is responsible for leading the IT Operations team, ensuring the smooth functioning, stability, and performance of core insurance systems, including GIS and TAOS. Reporting to the Chief Technology Officer (CTO), this role oversees IT service delivery, incident management, and operational efficiency, aligning IT services with business...
-
Head of Operation Experienced
20 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Shopee Full time**Head of Operation****Experienced (Team Lead)**Location Malaysia - Kuala Lumpur Department Operations SeaMoney is a part of Sea Group, a leading global consumer internet company. SeaMoney's mission is to better the lives of individuals and businesses in our region with financial services through technology. SeaMoney's offerings include mobile wallet...
-
Head of EHS Operations
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia MKS Instruments Full timeAbout the RoleWe are seeking an experienced Head of EHS Operations to join our global team. As a key member of the HSEQS leadership team, you will be responsible for developing and implementing effective environmental, health, and safety (EHS) programs across our global operations.Your primary focus will be on maintaining a world-class EHS management system,...
-
Head of Operations
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Pinkcollar Employment Agency Full timeGet AI-powered advice on this job and more exclusive features.Pinkcollar is an ethical recruitment agency dedicated to transforming the hiring of migrant domestic workers with integrity, fairness, and impact. We are committed to operational excellence, and we're looking for a Head of Operations who shares our vision and can drive efficiency, execution, and...
-
Head of Service Delivery Excellence
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Tata Consultancy Services Full timeWe are looking for a Head of Service Delivery Excellence to lead our BPO business, overseeing management reporting, pricing, and monitoring of business performance. As a strategic thinker with strong analytical skills, you will drive business performance and profitability.Responsibilities include executing business processes efficiently, managing customer...
-
Head Of Operations APAC
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia Getronics Full timeGetronics Federal Territory of Kuala Lumpur, MalaysiaHead Of Operations APACWe are seeking a dynamic and experienced Head Of Operations APAC to oversee and manage the day-to-day IT operations, ensuring seamless delivery of IT services, infrastructure management, and operational efficiency. The ideal candidate will have a strong background in IT strategy,...
-
Head of Operational Compliance
20 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Morgan Philips Group Full timeHead of Operational Compliance - MY867013Our client is a prominent financial institution, known for its wide range of services and commitment to excellence.Role OverviewThe Head of Operational Compliance will oversee a team and ensure that an effective control framework is in place for business operational activities. This role involves managing operational...
-
Head of Bakery Operations
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Hyatt Full timeHead of Bakery OperationsWe are looking for a highly motivated and experienced Head of Bakery Operations to lead our pastry kitchen team. The successful candidate will be responsible for managing the day-to-day operations of the bakery, ensuring consistency in product quality, and maintaining high levels of customer satisfaction.Key Responsibilities:- Plan...
-
Head of Operational Development
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Zurich 56 Company Ltd Full timeAbout the JobWe are looking for a Head of Operational Development to lead the development of a cost-effective and appropriate operating model. This role requires a Bachelor's degree in Business Administration or a related field.ResponsibilitiesEstablish a cost-effective operating model with key performance indicators.Align objectives and priorities with the...
-
Head of Operational Excellence
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia ShopBack group Full timeQualificationsTo succeed in this role, you'll need:Leadership Experience: 5 years of experience in management consulting, strategy, or business-related roles. Prior entrepreneurial experience or those with P&L responsibility are highly welcomed to apply.Analytical Skills: Strong data analytics and business analysis capabilities, with the ability to interpret...
-
Head of Marketing Operations
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Hiredly X Full timeHiredly X is a rapidly growing company seeking an experienced Head of Marketing Operations to oversee our marketing efforts and drive business growth.Job OverviewThis role involves developing and executing marketing strategies, managing budgets, and overseeing project execution.The ideal candidate has a strong background in marketing operations, excellent...
-
Head of Operations Excellence, Malaysia
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia DB Schenker Full timeAt DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to...