Technology Service Excellence Leader
2 days ago
- Manage ITSM Platform: Oversee the IT Service Management (ITSM) platform to ensure its effective operation and continuous improvement.
- Support Team Management: Lead and manage the support team, fostering a collaborative and high-performance work environment.
- Stakeholder Management: Collaborate with stakeholders to understand their needs and ensure alignment with IT service strategies.
- Incident and Problem Management: Own and manage the Incident and Problem Management processes to help GTS teams minimize service disruptions and enhance service quality.
- IT Service Continuous Improvement: Drive continuous improvement initiatives within GTS services to enhance performance, efficiency, and business satisfaction.
- Vendor Management: Establish and maintain strong relationships with vendors, ensuring their performance aligns with our business objectives.
- Budget Management: Oversee budgetary planning and management to optimize resource allocation and financial efficiency.
- Vendor Effectiveness Controls: Implement and manage controls to assess and improve vendor effectiveness.
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Sales Accelerator for Cloud Technologies
3 days ago
Petaling Jaya, Selangor, Malaysia Computrade Technology Malaysia Full timeWe are seeking a highly motivated and experienced Cloud Solutions Professional to join our team at Computrade Technology Malaysia. This role is based in Petaling Jaya and offers an exciting opportunity to work on cloud solutions.The successful candidate will have a strong understanding of cloud technologies and IT infrastructure solutions. They will be...
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Petaling Jaya, Selangor, Malaysia IKEA Full timeAbout the RoleWe are seeking an experienced Customer Care Team Leader to join our team at IKEA. As a key member of our leadership team, you will be responsible for building and retaining long-lasting relationships with our customers in a multichannel retail environment.You will assist the Customer Care Centre Manager in managing and leading staff and...
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Commercial Excellence Lead
2 days ago
Petaling Jaya, Selangor, Malaysia Schneider Electric Full timeSchneider Electric is a global leader in the energy management and automation industry, with a commitment to promoting progress and sustainability for all. We're seeking a skilled Marketing Manager to join our team in implementing our Field Services Marketing strategy.Key Accountabilities:Develop and execute marketing plans to drive growth and...
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Technology Operations Leader
7 days ago
Petaling Jaya, Selangor, Malaysia Nando's Malaysia Full timeAbout the RoleWe are seeking a Senior Network Specialist to join our technology operations team at Nando's Malaysia. As a key member of our team, you will be responsible for designing, implementing, and maintaining our IT infrastructure, including network, servers, cybersecurity, data backup, IT audit, data privacy, disaster recovery, and hardware.You will...
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Technology Solutions Manager
19 hours ago
Petaling Jaya, Selangor, Malaysia Sovereign's Capital Full timeAbout Sovereign's CapitalWe are a technology leader that provides predictive and seamless experiences to all our employees. Our team of technology practitioners aims to outserve Grabbers with positive, personalised IT experiences.Job ResponsibilitiesThe Lead Systems Engineer will be responsible for endpoint management via Software as a Service (SaaS),...
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HR Services Specialist
7 days ago
Petaling Jaya, Selangor, Malaysia DXC Technology Inc. Full timeAbout DXC TechnologyDXC Technology (NYSE: DXC) is a leading provider of IT services, helping global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds.Our Shared Service organization provides world-class support to...
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Technical Leader
5 days ago
Subang Jaya, Selangor, Malaysia Net One Asia Sdn Bhd Full timeWe require a Technical Leader - Network Services with a strong background in designing and implementing network solutions. The ideal candidate will have experience in managing multiple projects simultaneously, with excellent problem-solving skills and the ability to work independently.Key responsibilities include providing technical guidance to team members,...
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Service Excellence Professional
3 days ago
Petaling Jaya, Selangor, Malaysia Agensi Pekerjaan JobScoper Sdn. Bhd. Full timeWe are Agensi Pekerjaan JobScoper Sdn. Bhd., a dynamic and innovative recruitment agency committed to excellence.Job SummaryAs a Service Excellence Professional, you will play a critical role in delivering exceptional customer service, driving business growth, and building strong relationships with our clients.You will work on 24/7 rotational shifts, with...
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Shared Services HR Analyst
7 days ago
Petaling Jaya, Selangor, Malaysia DXC Technology Inc. Full timeAbout DXC TechnologyDXC Technology is a leading provider of IT services, modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds.We operate a Shared Service organization that delivers high-quality transaction processing and employee life cycle management services to clients.This role...
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Service Excellence Specialist
3 days ago
Petaling Jaya, Selangor, Malaysia Nirvana Asia Full timeJob DescriptionAs a Customer Service Executive, you will be responsible for providing excellent customer service to our clients through various communication channels, including phone, email, and chat.Main ResponsibilitiesProvide customer service support to ensure high levels of customer satisfactionManage customer relationships and escalate complex issues...
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Customer Service Operations Leader
3 days ago
Petaling Jaya, Selangor, Malaysia Johnson Controls, Inc. Full timeAt Johnson Controls, Inc., we are seeking a highly skilled Customer Service Operations Leader to join our team. The successful candidate will be responsible for leading our customer service operations, driving business growth, and ensuring exceptional customer service.About the Role:Lead and coordinate with assigned teams to ensure efficient delivery of...
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Operations Leader
6 days ago
Petaling Jaya, Selangor, Malaysia TaskUs Full timeAbout TaskUs: As a provider of outsourced digital services and next-generation customer experience, TaskUs helps fast-growing technology companies represent, protect, and grow their brands. We leverage a cloud-based infrastructure to serve clients in sectors such as social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech,...
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Technology Solutions Specialist
5 days ago
Petaling Jaya, Selangor, Malaysia Ingram Micro, Inc. Full timeIngram Micro, Inc. is a global leader in technology distribution, with operations in 56 countries and over 30,000 associates.Job Overview:This role serves as a liaison between vendors and the organization, providing specialized consultative services to implement, drive, and maintain vendor programs, marketing, and training.Key Responsibilities:Review and...
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Frontend Engineer Leader
2 days ago
Petaling Jaya, Selangor, Malaysia Digital Symphony Full timeWe are seeking a highly experienced Frontend Engineer Leader to join our team at Digital Symphony. As a key member of our development team, you will be responsible for designing and implementing high-quality front-end web applications that meet the needs of our users.About the RoleDesign and develop front-end web applications using modern...
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Security Operations Leader
6 days ago
Petaling Jaya, Selangor, Malaysia Grab Full timeAt Grab, we believe in building a world where everyone has access to affordable and convenient transportation and financial services. Our mission is to empower our customers through innovative technology and exceptional service.About the TeamWe are a dynamic and fast-paced organization that values innovation and customer satisfaction. Our team of security...
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Sales Excellence Lead
7 days ago
Petaling Jaya, Selangor, Malaysia Lenovo Full timeRequirementsBachelor's degree in a business-related field or similar subjects.Advanced skills in MS-Office, Outlook, and Customer Relationship Software.A strong personality with a desire to reach high performance goals.Proven experience in sales, preferably in technology or IT industry.Strong understanding of Lenovo products, services, and...
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Machine Learning Technology Specialist
7 days ago
Petaling Jaya, Selangor, Malaysia Lenovo Full timeWe are Lenovo, a global technology leader that delivers Smarter Technology for All. Our innovative devices and solutions empower our customers to succeed in an ever-changing world.Job Description and RequirementsMain Responsibilities:1. Design and implement AI solutions that meet the needs of various business scenarios.2. Improve and optimize existing AI...
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DXC Technology Inc. Talent Acquisition
3 days ago
Petaling Jaya, Selangor, Malaysia DXC Technology Inc. Full timeWe are proud to offer a comprehensive range of benefits to our employees, including:Extensive resources to support your onboarding and continual development including DXC UniversityDXC Recognition, our global virtual platform that fosters a culture of appreciation and celebration with real-time reward and recognitionWe know that great people refer great...
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Digital Transformation Leader
1 day ago
Petaling Jaya, Selangor, Malaysia Avature Full timeAbout the OpportunityThis is an exciting opportunity for a Digital Transformation Leader to join our team, where you will be responsible for showcasing IBM solutions and articulating their compatibilities with clients' stacks via use-case identification, solution architecture design, and MVP builds.With deep roots in a hands-on technological background, you...
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Chief Technology Officer
2 days ago
Petaling Jaya, Selangor, Malaysia Bjak Full timeAbout BjakBjak is a leading fintech company in Southeast Asia, providing innovative financial services to millions. Our platform, Bjak.com, offers the best value and highest coverage insurance policies. We invest heavily in technology, including custom APIs, trading systems, and data science, to make financial services accessible and easy to understand.We...