Service Excellence Specialist
6 days ago
Job Description
As a Customer Service Executive, you will be responsible for providing excellent customer service to our clients through various communication channels, including phone, email, and chat.
Main Responsibilities
- Provide customer service support to ensure high levels of customer satisfaction
- Manage customer relationships and escalate complex issues to senior colleagues
- Meet or exceed performance targets for customer service metrics
Requirements
- Minimum Diploma/Degree in any field
- Minimum 1 year of working experience in Customer Service field
- Fresh graduates are encouraged to apply
- Excellent communication and problem-solving skills
About Us
Nirvana Asia is an established player in the Financial Industry, committed to delivering exceptional customer experiences.
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