Operations Support Director
4 days ago
Zeal Holdings Limited is a leading FinTech organization offering a range of products and services. Our mission is to deliver exceptional customer experiences across multiple regions.
We are currently seeking an experienced Operations Support Director to join our team. As a key member of our operations department, you will play a critical role in supporting our customer service team.
Your primary responsibilities will include:
- Providing operational support to the customer service team
- Developing and implementing processes and procedures to improve efficiency and productivity
- Collaborating with stakeholders to identify opportunities for process improvements
- Maintaining accurate records and reporting on KPIs
To be successful in this role, you will need to possess:
- A minimum of 3 years' experience in operations or a related field
- Strong analytical and problem-solving skills
- Ability to work effectively in a fast-paced environment
- Fluency in English and Mandarin languages
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Operational Support Expert
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IT Operations Director
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Support Coordinator Assistant
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Client Support Coordinator
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Client Support Coordinator
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Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full timeBID Operations Kuala Lumpur City, Federal Territory of Kuala Lumpur, MalaysiaWe are seeking a dedicated and enthusiastic Customer Service Representative to join our team. The ideal candidate will be responsible for delivering exceptional customer service to our clients across various communication channels including live chat, email, and...
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Kuala Lumpur, Kuala Lumpur, Malaysia Crypto Full timeAbout UsCrypto.com is a world-leading cryptocurrency platform, committed to creating a fairer and more equitable digital ecosystem. Our vision is to make cryptocurrency accessible to everyone, everywhere.Job DescriptionWe are looking for an experienced Operational Excellence Director to join our team. As an Operational Excellence Director, you will be...