Operations Support Director

4 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Zeal Holdings Limited Full time
About Us

Zeal Holdings Limited is a leading FinTech organization offering a range of products and services. Our mission is to deliver exceptional customer experiences across multiple regions.

We are currently seeking an experienced Operations Support Director to join our team. As a key member of our operations department, you will play a critical role in supporting our customer service team.

Your primary responsibilities will include:

  • Providing operational support to the customer service team
  • Developing and implementing processes and procedures to improve efficiency and productivity
  • Collaborating with stakeholders to identify opportunities for process improvements
  • Maintaining accurate records and reporting on KPIs

To be successful in this role, you will need to possess:

  • A minimum of 3 years' experience in operations or a related field
  • Strong analytical and problem-solving skills
  • Ability to work effectively in a fast-paced environment
  • Fluency in English and Mandarin languages


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